
Temporary Accommodation Service Manager (Interim: West London)
- London
- £325-350 per day
- Temporary
- Full-time
- Effectively lead, develop, organise, and control the accommodation function for households in housing need for the Council (Temporary Accommodation & access to the private rented sector), managing supply of temporary accommodation.
- Act as the lead for any contracts relating to the provision of temporary accommodation, ensuring that all properties are let and managed in line with agreed contractual terms and performance standards.
- Work closely with Procurement Manager to ensure the accommodation used to place homeless households are fully compliant and in good condition and that households receive the support they need.
- Oversee the finance function, ensuring invoices are paid in a timely manner and there are robust processes and controls, as well as the income collection function ensuring collection target are achieved and exceeded.
- Maintain accurate and up to date records as well as entering and maintaining records pertaining to those in temporary accommodation using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation.
- Plan the strategic direction of the services based on analysis of service trends, emerging guidance, and relevant targets to ensure strategic priorities are met.
- Be accountable for the effective management and utilisation of allocated budgets, to ensure that it is deployed to best effect, provides value for money, and is well monitored and controlled, maintaining sound business and financial planning.
- Monitor and control financial transactions and carry out complex financial negotiations and reconciliations activities.
- Deliver a comprehensive, customer focussed and high-quality temporary accommodation service, liaising with other sections, departments, and agencies internally and externally whilst maintaining a working knowledge of legislation and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation