
Telesales Specialist
- Newcastle
- £25,000 per year
- Permanent
- Full-time
- Outbound calls to tenants to sell home-move products, understand customer needs and maximise sales revenue opportunities.
- Achieving monthly targets and KPI’s.
- Provide an outstanding customer experience making the consumer’s home moving experience as easy as possible.
- Attending relevant compliance, product, and service training.
- Recording information in relevant databases and ensuring the lead portal is kept up to date.
- Explaining compliance regulations to tenants and adhering to these processes.
- Liaising with internal teams and stakeholders to build relationships and share learnings to deliver the best outcomes for tenants.
- Has a natural drive to smash sales targets – hitting goals isn’t enough, you’re motivated to exceed them.
- Shows resilience that bounces back stronger every time – challenges don’t knock you down, they power you up.
- Is a confident, clear, and approachable communicator – whether you’re closing a deal or connecting with a teammate, you know how to make people feel heard and understood.
- Thrives as a true team player – you flourish in a supportive, dynamic environment where coaching and collaboration are the norm.
- Is curious and coachable – you’re eager to learn, open to feedback and always looking for ways to sharpen your skills.
- Adapts with agility – when business needs shift, you pivot confidently and keep momentum going.
- Feels at home in a fast-paced environment – you’re comfortable in the fast lane and know how to stay cool under pressure.
- Competitive compensation package.
- Cash plan for dental, optical, and physio treatments.
- Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
- 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
- Contributory stakeholder pension.
- Life assurance at 4x your basic salary to a spouse, family member other nominated person in your life.
- Paid leave for maternity, paternity, adoption, and fertility.
- Travel Loan, Bike to Work scheme, Rental Deposit Loan.
- Charitable contributions through Payroll Giving and donation matching.
- Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts, and move.
- We create value… by delivering results and building trust with partners and consumers.
- We think bigger… by acting with curiosity and setting bold aspirations.
- We care deeply… by being real, having fun, and valuing diversity.
- We move together… by being one team - internally collaborative, externally competitive.
- We make a difference… by focusing on delivering measurable impact.