Operations Support Manager
- Grantham, Lincolnshire
- £20.09 per hour
- Temporary
- Full-time
Location: Grantham Station, Swingbridge Road, Lincolnshire, NG31 7XTRole Details:
- Temporary Assignment until March 2026
- Salary: £20.09 per hour
- Hours: 37 hours per week
- Working Pattern:
- Monday-Thursday: 08:30 - 16:30
- Friday: 08:30 - 16:00
- Office Based
- Deliver effective support services to Force departments.
- Provide positive leadership and supervision to staff, including PDRs, training and recruitment.
- Manage day-to-day resources, staff welfare, leave, and absence.
- Ensure completion of mandatory training such as Health & Safety and Data Protection.
- Implement changes in response to evolving demand, legislation, or internal needs.
- Manage service performance against Force standards and policies.
- Control and forecast devolved budgets, authorising requisitions and monitoring spend.
- Oversee contracts for services such as stationery, furniture, and vehicle recovery.
- Manage stock control procedures.
- Act as a contact for facilities, building maintenance, H&S, security systems, and contractors.
- Attend Force, regional and national meetings as required.
- Respond to correspondence, complaints, and public queries.
- Operate and reconcile petty cash accounts and raise debtor accounts.
- Manage evidential property including firearms, drugs, cash and valuables, maintaining records in the NICHE system and arranging specialist disposals.
- Carry out six-monthly audits of property management stores.
- Provide resilience across Support Services and deputise for the Business Support Manager when required.
- NVQ Level 3 in Business Administration, Finance, or equivalent
- Management and supervision of staff including motivation and development
- Management of a diverse portfolio of services
- Effective budget management within timeframes
- Experience of managing change and achieving efficiency savings
- Strong IT skills including Microsoft Office and O365
- Ability to produce clear, concise reports
- High attention to detail with strong analytical and numerical skills
- Excellent organisational and workload planning skills
- Strong leadership and problem-solving skills
- Ability to build strong relationships across the organisation, including senior officers
- Knowledge of procurement and financial regulations
- Understanding of the organisation's strategic vision