Retail Catering Assistant

NHS

  • Darlington, County Durham
  • Permanent
  • Part-time
  • 2 hours ago
The successful candidate will play an integral role within the team in ensuring that the food is prepared, delivered and the department is cleaned to the highest standard. Previous catering and barista trained is desirable for this postSuccessful post holders will be responsible for the provision of catering services within Hollies Restaurant and Cafe Quick and to ensure that areas are safe and hygienic at all times. All staff would be part of a team and have the ability to use a degree of initiative to prioritize and organise the daily duties, whilst maintaining a professional approach at all times regardless of the situation. Post holders will be also be expected to be flexible to the needs of the service.The successful applicant will have :Previous catering experience in a fast paced environmentSound knowledge of food hygiene regulationsDemonstrate a can do attitudeExcellent communication and customer care skillsLevel 2 Certificate in Food HygieneMain duties of the jobService DeliveryTo work under the direction of the Retail Services Supervisor/Manager and assist in the preparation of nutritious and appetizing meals and snacks for staff and visitors, according to planned menu using specified recipes, methods and systems for cook chill catering to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety and allergen regulationsTo be involved in the preparation of all retail and buffet products, adhering strictly to standard recipes, methods and production planning adhered to.Ensure high standards of food quality from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.To operate the electronic tills and the handling of cashTo work within the coffee shop outlet after full training with the barista style machinesTo assist in temperature monitoring and recording of all produced meals/foodstuffs and food storage equipment in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points(HACCP)Assist with receipt, quality assurance and stock control of goodsAbout usSCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:
  • A Competitive salary
  • Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
  • Night Shift Working Allowances (where appropriate)
  • Bank Holiday Working Allowances (where appropriate)
Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked onlyDetailsDate posted04 September 2025Pay schemeOtherSalary£12.21 a dayContractPermanentWorking patternPart-timeReference numberM9439-SCL256Job locationsDarlington Memorial HospitalHollyhurst RoadDarlingtonDL3 6HXJob descriptionJob responsibilitiesTo support and assist the Retail Supervisor and Retail Manager in the provision of a highly professional catering service within the retail units at Darlington Memorial Hospital and to ensure that high quality standards are met at all timesTo follow the policies and procedures laid down by the retail services in the day to day operational management of retail and to ensure a high quality and cost effective serviceTo ensure that food safety regulations are adhered to at all times.Provide and maintain a highly customer focused restaurant facility.Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient feeding.Work in a safe manner so that no other persons are put at risk whilst completing the required duties.Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events. Job descriptionJob responsibilitiesTo support and assist the Retail Supervisor and Retail Manager in the provision of a highly professional catering service within the retail units at Darlington Memorial Hospital and to ensure that high quality standards are met at all timesTo follow the policies and procedures laid down by the retail services in the day to day operational management of retail and to ensure a high quality and cost effective serviceTo ensure that food safety regulations are adhered to at all times.Provide and maintain a highly customer focused restaurant facility.Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient feeding.Work in a safe manner so that no other persons are put at risk whilst completing the required duties.Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.Person SpecificationStatutory RegistrationEssential
  • Health and Safety
  • COSHH
Special RequirementsEssential
  • Ability to work shifts and weekends and have flexibility to needs of the service(E)
Desirable
  • Health and safety(D)
QualificationsEssential
  • Level 2 Certificate in Food Hygiene (E) Basic English and maths (E) A good standard of literacy and numeracy (E)
  • Food allergy training and understanding (E)
Desirable
  • Health and Safety
ExperienceEssential
  • Retail experience
Special Skills and KnowledgeEssential
  • Natural & enthusiastic staff member(E)
  • Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E)
  • Effective interpersonal skills (E)
  • Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E)
  • Basic numeracy(E)
  • Knowledge of food safety and allergen regulations (E)
Desirable
  • Basic keyboard skills (D)
Person SpecificationStatutory RegistrationEssential
  • Health and Safety
  • COSHH
Special RequirementsEssential
  • Ability to work shifts and weekends and have flexibility to needs of the service(E)
Desirable
  • Health and safety(D)
QualificationsEssential
  • Level 2 Certificate in Food Hygiene (E) Basic English and maths (E) A good standard of literacy and numeracy (E)
  • Food allergy training and understanding (E)
Desirable
  • Health and Safety
ExperienceEssential
  • Retail experience
Special Skills and KnowledgeEssential
  • Natural & enthusiastic staff member(E)
  • Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E)
  • Effective interpersonal skills (E)
  • Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E)
  • Basic numeracy(E)
  • Knowledge of food safety and allergen regulations (E)
Desirable
  • Basic keyboard skills (D)

NHS