Practice Administrator

NHS

  • Norwich
  • £12.21 per hour
  • Contract
  • Part-time
  • 21 days ago
Hoveton and Wroxham Medical Centre is looking for a well organised and motivated practice administrator to cover a maternity leave post for a period of 12 months. Hours can be negotiable, looking for a minimum of 19 hours per week and a presence onsite on a Monday and Friday. Other days to be discussed at interview but we can be flexible.This role will provide comprehensive administrative support to the doctors, clinical and management teams throughout the practice.Main duties of the job
  • Processing GP insurance reports, ensuring the correct invoice is generated and fees paid in advance.
  • Processing Subject Access Requests in strict accordance with the practices protocol making sure these are done in a timely manner and entered onto the spreadsheet.
  • Processing requests for non-NHS work, ensuring correct consent, raising invoices, advising on the fee and entering on the spreadsheet.
  • Receiving incoming and initiating outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries and ensuring data entered into patients notes is accurate and relevant.
  • Processing cervical screening recalls and sending patient invites and reminders when these are due from the CSAS website on a weekly basis.
  • Processing cervical smear results onto patient notes SystmOne.
  • Processing bowel screening results onto patient notes on SystmOne.
  • Scanning of patient correspondence into SystmOne.
  • Support with the facilitation of Students that come to the practice. Seeking and calling appropriate patients to cover training content and supporting with room allocation and paperwork.
  • Process GP2GP transfers entering any missing allergies/readcodes as necessary.
About usWe are a highly reputable, friendly and supportive semi-rural, dispensing, research and GP training practice operating in north Norfolk within the village of Hoveton/Wroxham, 6-miles to the north east of the fine city of Norwich. We have a growing list size of approximately 10,000 patients. We are also a member of the NN4 Primary Care Network, working closely with 5 other local practices.From 2025 Hoveton and Wroxham Medical Centre will be managing primary care services at the new Magna Medical Centre in Rackheath.DetailsDate posted14 August 2025Pay schemeOtherSalary£12.21 an hourContractFixed termDuration12 monthsWorking patternPart-timeReference number28882Job locationsStalham RoadHovetonNorwichNorfolkNR12 8DUJob descriptionJob responsibilitiesIf you would like to find out more information about this role, please see the attached job specification. Job descriptionJob responsibilitiesIf you would like to find out more information about this role, please see the attached job specification.Person SpecificationExperienceEssential
  • An experienced administrator, with excellent IT, time management and organisational skills.
  • SystmOne experience is essential.
  • Ability to communicate effectively with colleagues and patients, working in a confidential and discreet manner.
  • We are looking for someone who can actively encourage our patients to engage with the practice to assist with medical student training.
  • Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
  • Ability to work as part of a multi-disciplinary team, as well as independently.
  • Primary care experience is desirable but not essential.
  • Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.
Person SpecificationExperienceEssential
  • An experienced administrator, with excellent IT, time management and organisational skills.
  • SystmOne experience is essential.
  • Ability to communicate effectively with colleagues and patients, working in a confidential and discreet manner.
  • We are looking for someone who can actively encourage our patients to engage with the practice to assist with medical student training.
  • Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
  • Ability to work as part of a multi-disciplinary team, as well as independently.
  • Primary care experience is desirable but not essential.
  • Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.

NHS