
ICT Programme Assistant
- Carlisle
- Permanent
- Full-time
- Support the delivery and effective management and governance of the ICT project portfolio.
- Facilitate programme/project support, maintaining accurate performance and management information.
- Contribute to the coordination and scheduling of programme/project delivery and departmental resources.
- Provide administrative support, including data analysis, resource scheduling, reporting, and procurement.
- Maintain and contribute to the continuous development of Programme Management Office functions and tools.
- Knowledge and experience of project or programme management techniques and methodologies.
- NVQ3 in Business Administration/Project Management or a similar discipline, or equivalent experience.
- Knowledge of local government procedures, procurement processes, and experience of working in a change management environment.
- Experience of working with a variety of customers in commercial and non-commercial environments; experience of developing schedules, plans, and reports to support project delivery.
- Proficiency in ICT packages including MS Office; knowledge/experience of ServiceNow would be advantageous.
- Ability to work systematically and effectively prioritise tasks in a pressured delivery environment.
- Ability to problem-solve through creative thinking.
- Positive approach to team working.
- Solution-focused with the ability to resolve challenges through own initiative.