
Key Account Manager - Automotive
- Birmingham
- Permanent
- Full-time
- Ownership of OEM & Tier 1 Customers including management and co-ordination of sales accounts
- Building strategic relationships with customers at all levels, to enable identification of growth opportunities
- Holding monthly sales account meetings with cross functional teams to discuss status and opportunities
- Creation of analysis based on Customer Account data as volume and price development, product mix development and portfolio development
- Management of Customer Claims, customers purchase order and preparation of sales quotations
- Working closely with the Customer Service Manager and Supply Chain Manager to ensure achieving delivery OTIF in accordance with customer schedules
- Manage customer facing team and collaborate with Technical Service Engineers and Customer Service Representatives
- Project Management and new product introduction, bringing together various parts of the supply chain to achieve successful SOP
- Identify & implement new methodologies to improve customer service
- You bring at least 3 years of experience in a comparable role, ideally in the automotive or metal industry
- You bring strong technical knowledge which you successfully applied in your previous role
- You have excellent communication and relationship management skills
- You have strong analytical skills and know how to analyze, interpret and visualize data
- You are very familiar with MS Office; knowledge in SAP and Power BI is desired
- You have experience in project management, process optimization and digitalization of processes
- You are willing to travel within Europe occasionally
- #leisuretime: Time for personal activities and relaxation is essential! Enjoy 25 days of holiday plus 8 bank holidays
- #pensionplan: Your future matters to us! Enjoy a company pension scheme with matching contributions by Novelis, ensuring your financial security
- #timeout: Ready to fulfill your dream of travelling the world or taking an extended break? We support you with our sabbatical offer!
- #health: We prioritize your security and well-being! Benefit from our employer liability coverage and occupational health, including frequent check-ups. Enjoy our Employee Assistance Programme with a telephone number for external advice
- #bikeleasing: Need a fresh breeze, not just at work? Take advantage of the bike leasing program for a refreshing ride
- #development: Eager to enhance your knowledge and skills? Our individual training programs are designed to help you reach your full potential