
Franchise Finance Manager
- London
- Permanent
- Full-time
- Collaborate with the US Accounts Receivable (AR) Hub and IOM markets to secure timely and accurate statements of accounts and aged debt reports.
- Develop and execute recovery strategies to reduce bad debt and aging exposure across the franchise base.
- Proactively escalate and communicate high-risk accounts to IOM leadership, Pizza Hut Global, and Yum! Franchising Office.
- Design and implement plans to improve franchisee financial performance and long-term profitability.
- Lead structured business reviews with large or strategic franchisees, analysing audited financials and forecasts (e.g. EBITDA, cash flow).
- Establish a process to flag at-risk partners and provide financial recommendations or intervention strategies.
- Ensure full franchisee compliance with Yum!'s Franchisee Financial Health policy including: iLumen P&L submissions, health scorecards, financial statements, and leverage KPIs.
- Respond to ad hoc reporting requests from Yum! Brands and Pizza Hut Global functions.
- Oversee financial due diligence for franchisee recruitment, ownership transitions, and M&A acceleration efforts.
- Ensure robust partner assessments and financial viability checks to reduce insolvency risk and support exit of underperforming partners with legacy obligations.
- Strong financial acumen and analytical skills, with the ability to interpret complex financial data, including cash flow, leverage, and profitability trends, and translate findings into strategic actions.
- Experience in franchise or multi-unit business models, ideally within food & beverage, retail, or hospitality. Ideally able to navigate franchisee dynamics and tailor financial guidance to varied partner maturity levels.
- Direct experience in managing aged debt and financial risk, including developing and executing recovery strategies and engaging with underperforming partners to drive outcomes.
- Excellent relationship-building and influencing skills, with a demonstrated ability to work effectively across functions and cultures, challenge constructively, and coach franchisees toward improved financial health.
- Excellent verbal and written communication and presentation skills, with the ability to simplify financial information for non-financial stakeholders and build credibility with senior leadership.
- High proficiency in Excel/Google Sheets, and familiarity with data and reporting tools (e.g., Tableau, Power BI, Domo). Able to build and interpret performance dashboards and franchisee health scorecards.
- Track record in process design and project management, including the ability to build or improve financial planning, reporting, and compliance processes across markets.
- Strong adaptability and a proactive mindset, comfortable working in a fast-paced, evolving environment with shifting priorities. Must have a high sense of urgency and ownership.
- Experience working in international or cross-cultural settings preferred. Comfortable working across time zone in required.
- 6+ years of relevant experience in Finance, with a preference for Franchise, Retail, or QSR sectors.
- Experience with multi-market financial operations and reporting, especially in debt management or FP&A.
- Skilled in Excel-based modelling, financial health scorecards, and business review preparation.
- Bachelor's degree or equivalent in Finance, Commerce, Accounting, or related fields.
- US Accounts Receivables Hub
- Country/Market & IOM Leadership Teams
- Global Finance and Franchising Teams
- IOM FP&A Team
- Pizza Hut Finance Commercial and Control teams supporting each market