PNE|CloserStill Media - Credit Controller

CloserStill Media

  • Crawley, West Sussex
  • Permanent
  • Full-time
  • 14 days ago
WHO WE ARE:At CloserStill, we strive to deliver the best. We’re on a mission to be the most dynamic B2B events and communities business in every market we serve, bringing people together to learn, connect and grow.Operating across five regions, we power over 200 market-leading events, publications and brands across Business Technologies, Healthcare, Learning, HR & Education, and Future Transport & Infrastructure.But what truly sets us apart is our people.Our teams are diverse, driven, and united by a shared commitment to excellence. Rooted in our core values of ownership, empathy, teamwork, integrity, and determination, we empower every employee to grow, shape their own path and make a meaningful impact.Joining CloserStill means being part of something bigger - not just building events, but creating opportunities, connections, and lasting value for the communities we serve.WHO WE ARE LOOKING FOR:We are seeking a motivated and detail-oriented individual to join our Finance team in Crawley. This role will play a key part in ensuring the smooth running of credit control and billing for our PNE events. You will be proactive, confident working with stakeholders, and able to thrive in a fast-paced environment where accuracy and prioritisation are key.THE ROLE:Reporting to the Assistant Management Accountant, this role will cover all aspects of credit control and billing for PNE events.Main Responsibilities include:Responsible for all debt collection (by phone and email) for PNE shows, ensuring collection before events and in line with monthly targetsCirculate weekly debtor reports to accurately communicate debt collection status to PNE and CloserStill Media Finance teamHold regular update meetings with Sales and Managers to agree actions and resolve queries/issuesProactively identify bad payers and propose actions to secure payment before eventsand allocate all customer receipts to accountsLiaise with internal departments to resolve disputed invoices and secure paymentProvide advice on billing queries to customers and colleaguesRespond promptly and completely to both client and internal enquiriesRaise refund requests in line with company processesProduce ad hoc analysis to support the Finance Business Partner & Assistant Management AccountantAttend events and shows where requiredABOUT YOU:Skills & Experience
  • Prior experience in Credit Control and Sales invoicing
  • Strong ability to work at pace while maintaining accuracy
  • Good understanding of Finance processes and how different functions interact
  • Proficiency in Excel (intermediate level); ERP system knowledge (e.g., Salesforce) advantageous
  • Excellent communication skills, with the ability to explain financial matters clearly to non-finance staff
  • Previous experience in a Credit Control team, with a proven track record of meeting strict deadlines
  • Ideally, at least 2 years’ experience in Finance or a related field
Competencies
  • Flexible and adaptable, with the ability to manage fluctuating workloads throughout the year (occasional additional hours/travel to UK office may be required)
  • Strong prioritisation skills, with the ability to flag potential issues early
  • Proactive, solution-focused “can-do” attitude, with the confidence to delve into detail to resolve root causes
  • Confident dealing with a range of stakeholders, both internal and external
  • Excellent English verbal and written communication skills
We do not offer sponsorship for this roleCloserStill Media reserves the right to request a DBS or credit check should the role require it.DIVERSITY AND INCLUSION:CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, don't hesitate to get in touch with our HR team at .We are on a mission... To be the most dynamic global B2B events and communities business.At our core, we have unwavering faith in our workforce. Our entrepreneurial and empowered teams are dedicated to perpetual evolution of their brands, shaping leading engagement in their respective industries. We firmly believe that great people are the architects of extraordinary events.We are committed to Diversity & Inclusion and to making CloserStill Media a safe, inclusive, and collaborative workplace. We are a global and multicultural business and we strive to create a diverse and inclusive environment where our colleagues can grow and develop no matter who they are and where they work.

CloserStill Media