Change & Communications Executive (12m FTC)

Penguin Books

  • London
  • £40,000 per year
  • Contract
  • Full-time
  • 16 hours ago
We have an exciting new opportunity to join our Strategic Projects team as their new Change & Communications Executive. This role is offered on a 12-month fixed term contract basis, with hybrid working from our office in Embassy Gardens, London (approx. 2 days per week).Reporting to the Senior Communications & Change Manager, you’ll lead internal communications on small to medium change projects and assist with communications (both internally and externally) on larger transformation programmes. You’ll be integral to ensuring that all colleagues experience a smooth transition to any new ways of working and are supported effectively through the change curve.The Change & Communications Executive will focus on project-specific work, collaborating closely with members of the Strategic Projects and wider Group Operations teams. This role is best suited to a candidate who is excited about bringing new ideas to the table and challenging assumptions, someone who is happy to work autonomously whilst also being a supportive team player. You’ll be able to communicate and tailor messaging to different audiences, identify areas for continuous improvement and will be interested in how change management and clear communications enable us to grow and do our best work.About the teamThe Strategic Projects team is always looking at ways to continuously improve how we work at Penguin Random House UK. This role will help to implement change in our business over the coming year, working within a dedicated team of Change, Communications and Training (CTC) colleagues. Our CTC team embrace a cross-skilling strategy. By working across different specialisms within change, training, communications, and continuous improvement, we can be more flexible and resilient to changes in an evolving portfolio of projects. We ask that all members of the team participate in ongoing knowledge sharing and training with a willingness to take on exciting work from across our portfolio.The roleKey responsibilities:
  • Managing stakeholder engagement across the lifecycle of a change project, ensuring timely and relevant updates are provided.
  • Reviewing project plans and creating an effective tailored communications strategy to help deliver change.
  • Effectively creating, updating and managing communication as required to a high standard, ensuring they meet our tone, brand and accessibility guidelines.
  • Drafting tailored key messages for different audience groups, including senior stakeholders.
  • Creating a wide range of different communication materials (e.g. presentations and emails).
  • Taking the lead for the CTC team on any updates to the central intranet, liaising with the central comms team, updating project and programme content and managing the approval process for new content.
  • Partnering with the Training Lead on assigned projects to ensure communications are aligned with training plans and milestones.
  • Tracking communication effectiveness through engagement metrics, stakeholder feedback, and post-delivery lessons learned sessions.
  • Liaising effectively with a range of business stakeholders (including departmental Leads and Owners) to agree, implement and track change mitigation plans.
  • Together with Change Managers, analysing business readiness survey data (MS Excel, Mentimeter outputs) and shape communications accordingly to address concerns/feedback.
  • Facilitating workshops and feedback sessions with stakeholder groups to co-create change mitigation plans.
What you’ll bringEssential criteria:
  • Previous experience of delivering communications campaigns and/or change projects.
  • Understanding of project and programme lifecycles and deliverables.
  • Understanding of business change management tools and techniques.
  • Experience of working sensitively and proactively with employees experiencing change, helping them to appreciate benefits and to support their journey through the change curve.
  • Good attention to detail with the ability to organise work and deliver tasks quickly and efficiently.
  • Strong communication, facilitation, and relationship management skills, communicating with people both verbally and in writing up to senior management level.
  • Excellent at managing competing priorities.
  • Strong MS Word and PowerPoint skills.
Desirable criteria:
  • Good MS Excel skills are highly desirable.
  • Previous experience in a commercial organisation is beneficial.
Application instructionsPlease apply with your CV and Cover Letter by 23:59 on Sunday 14th September. Applications will be reviewed on a rolling basis and the advert may close at any time. We would encourage you to apply as soon as possible.Please note we are looking for someone to join the team as soon as possible, but we are also happy to accommodate a reasonable notice period for the right candidate.SalaryThe salary for this opportunity is up to £40,000, depending on how your skills and experience align to the role, plus bonus and benefits.Hybrid workingWhile our offices across the UK are places to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. For this role we expect that you will work from our office in Embassy Gardens, London 2 days per week (typically Tuesday & Thursday). You will be required to be flexible on other days as required by the business.The recruitment process: You can read about our recruitment process atAs a Disability Confident Committed organisation, we're part of the offer an interview scheme. This is where disabled applicants who meet the essential criteria for the role can opt in to get to the next recruitment stage. There may be some situations where volume of applicants means we can't take all eligible candidates to interview.We encourage you to tell us about any reasonable adjustments you may need by emailing . Remember, you only need to share what you are comfortable to for us to support your request.Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee.Company: The Random House Group Limited | Job ID: 282542

Penguin Books