Senior Product Manager - User (Candidate Experience)
- Fleet, Hampshire
- Permanent
- Full-time
- Gain a deep understanding of user and business requirements to identify, and fill gaps as well as to generate new ideas that improves customer experience and drives growth.
- Facilitating user interviews and other market research.
- Overseeing quality assurance checks on new features.
- Analyse data and conduct comprehensive research, competitor analysis, and industry trends evaluation to identify opportunities for improvement and to help product management make better-informed decisions.
- Developing roadmaps for the candidate experience that execute on delivering short term value and is designed to strategically scale our product for future growth.
- Work closely with engineering teams and other member of the Product team to deliver with quick time-to-market and optimal resources.
- Drive product launches including working with Sales, Marketing, Executives, and other Product team members.
- Support refinement of the Product Backlog according to changes in functional and non-functional requirements.
- Prioritise the items in the Product Backlog to best achieve goals and missions.
- Be responsible for discovery and delivery stages and ensure that all risks (e.g. regulatory requirements, compliance, security, architecture) are identified and addressed.
- Focus on understanding the friction points in the user journey and work with stakeholders to confirm and validate with prototypes, user feedback and testing.
- Take a data driven approach for measuring effectiveness of new features and establish improvement areas.
- You will need to be able to influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and thought process.
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management.
- Technical understanding of and/or hands-on experience in software development and web technologies.
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
- Demonstrated ability to figure out solutions to difficult problems with many constraints, using sound judgement to assess risks, trade-offs and to lay out your proposals in a well-structured, data-informed narrative.
- Experience of having worked in end-to-end discovery and solution delivery with stringent recovery, availability, operability & resiliency requirements.
- Decision making skills.
- Strong analytical skills (e.g. structuring sophisticated problems into manageable pieces)
- Proactive in identifying the need for change and proposing solutions that are innovative and make the difference in improving our IT software delivery or engineering processes.
- You can understand and challenge Business and Technical Requirements
- You understand solution design and can explain to non-technical customers.
- 25 days annual leave, plus additional days for length of service and your birthday!
- Regular team incentives and social events, including annual Christmas and Summer parties
- Staff Gift Shop
- Life Insurance and Company Pension
- Employee Assistance Programme (Mental Health & Well-being support)
- Great culture and work environment
- Access to MediCash