Photocopier MFP Engineer / Trainee
1 Office
- Dundee
- £20,000-28,000 per year
- Permanent
- Full-time
- Perform a full range of repairs and maintenance on a wide range of photocopiers printers resolving issues by means of telephone support, online remote support & customer onsite visits
- Manage call activity; execute call closure via inhouse ticketing system and other administrative requirements
- Prepare equipment for delivery
- Set up and install new equipment and printing software
- Communicate effectively with customers and the team
- Follow training plans and complete necessary training courses
- Tidy and maintain store room
- Stock supplies
- Complete electronic paperwork
- Provide the highest level of customer service
- Qualification within the Sector would be beneficial
- IT Qualification would be beneficial
- Full driving license is a must
- Ability to learn and adapt
- Calm under pressure
- Ability to work proactively on own initiative
- Team player
- Effective and innovative problem solver
- Strong written and verbal communications skills
- Competitive salary depending on experience
- Monday - Friday 8.45am - 5.15pm
- 29 days holiday initially increasing with length of service up to 37 days
- Cash Wellbeing Plan
- Personal Time allocation
- Training time allocation
- Pension
- Bonus opportunities
- Immediate start for the right candidate
- You will have support from an experienced team of people around you and be provided full training required.
- Progressive career path opportunities
- Progressive salary plan in line with training and experience
- Company vehicle provided
- Company phone provided
- Company laptop provided