Manager, Salesforce Data Cloud Solution Architect, Deloitte Digital
Deloitte
- London
- Permanent
- Full-time
- Develop, build, and implement Salesforce Data Cloud instances in conjunction with Salesforce Marketing Cloud
- Drive end-to-end project execution, encompassing analysis, documentation, solution development, testing, and performance, to meet client expectations.
- Identify technical design and data model risks, confirm their validity, and devise strategies to mitigate them.
- Actively participate in technical design and data model workshops alongside Engineering Teams and business stakeholders.
- Clearly translate and communicate technical requirements and solutions to the business using story-based narratives, and present strategies and recommendations to executives.
- Leverage knowledge of new and upcoming features in the Salesforce ecosystem to recommend more efficient solutions.
- Ensure that technical documentation is consistently updated through active participation in technical workshops.
- Lead sessions to understand client needs in technical marketing and Salesforce Data Cloud requirements, and act as a crucial technical resource throughout the implementation process.
- Assess client requirements, propose effective solutions, and communicate the capabilities and limitations of Salesforce Data Cloud, Marketing Cloud Engage, Personalisation, Intelligence, Sales, Service and other relevant SF ecosystem platforms.
- Function as a technical solution specialist within the Salesforce Data Cloud ecosystem, including components like Data streams, Unified Data Model, Transformations/Insights, Identity Resolution, Segmentations, Activations, Email Studio, Content Builder, Journey Builder, Mobile Studio, Cloud Pages, Ad Studio, Site mapping, Website personalisation
- Develop, oversee, and maintain key data model, segmentation, architecture, code documentation, and technical specifications for designated workstreams.
- Lead the development and physical design of solutions, guide the development team, and ensure the system's architectural integrity.
- Manage workstreams in large-scale enterprise implementations, focusing on Salesforce Data Cloud architecture and data models.
- CRM Analytics and Einstein Discovery experience.
- Experience in marketing automation, data model and architecture in the Salesforce ecosystem
- Customer Data Modeling best practices
- Salesforce cross-cloud integrations
- Proficiency in moderately complex SQL queries
- Experience in integrating with cloud-based data warehouses/data lakes (e.g. Snowflake, Databricks..)
- Experience with Marketing Cloud Personalisation
- Experience with at least 1 end-to-end Salesforce Data Cloud implementation
- Experience with Segmentation strategy
- Experience with Adobe, Marketo, Oracle or other enterprise marketing automation or CDP platforms.
- Experience with SOQL
- Front-end coding skills (HTML, CSS/SASS, Typescript, React, XML, JSON).
- Salesforce certifications (Marketing Cloud Administrator/Consultant/Email Specialist, Salesforce Data Cloud Consultant).
- Effective presentation skills to both technical and non-technical audiences.