As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. Bachelor's degree in user experience, human computer interaction, psychology, design or a related discipline, or equivalent work experience required. Advanced degree a plus. A number of years of UX or product design experience required, with a strong portfolio ideally demonstrating work on complex web ecosystems, enterprise-level websites or regulated industries. Experience in the financial services industry is a plus. Fluency in Figma, user flows, wireframes, interaction design and prototyping. Experience planning and conducting UX research (e.g. usability testing, stakeholder interviews, heuristic reviews) to inform design decisions and support data-driven improvements. A strong collaborator who is comfortable working across marketing, engineering, legal and compliance. Strong grasp of accessibility standards, responsive design and modular design systems. A proactive mindset with the ability to bring structure to ambiguity, and deliver clear design explorations, recommendations and solutions.
