Manager, Ophthalmic Certification Project Management - OptymEdge
Emmes Global
- London
- Permanent
- Full-time
- Over 1500 sites certified worldwide, since 1995
- Phase I through post-marketing experience
- Clinical Ophthalmology, Optometry, and clinical trial expertise
- Accountable for the training, performance management, and mentoring of assigned Project Managers.
- Provides ongoing coaching and feedback to Project Managers, including addressing performance issues, conducting formal performance appraisals, and creating development plans. Escalates performance issues to Director, Ophthalmic Project Management.
- Coordinates Project Team Meetings, including the development of meeting agendas and minutes.
- Ensures training occurs and evaluates proficiency or additional training needs of Project Management (PM) staff.
- Tracks PM utilization with the goal to ensure at least 90% utilization of all staff.
- Motivates and develops the team.
- Develops and oversees recruitment and retention strategies for the Ophthalmic Certification Project Management Group.
- Serves as the primary point of contact for biopharma clients and demonstrates proficiency in knowledge and understanding of client needs.
- Ensures that deliverables for the assigned projects are completed according to the contract budget, schedule, and quality standards. Projects will be effectively managed in all areas of performance.
- Develops successful working relationships with clients, executive management, and project staff and collaborates to manage project issues, proactively identify and mitigate risks and drive milestone achievement.
- Tracks project deliverables against contract. Proactively prepares/presents study metrics to maintain transparency for internal/external stakeholders. Monitors trends and drives changes to the plan as needed; identifies risks to delivery and agrees to mitigation plans with the project team to be presented to the client.
- Ensures adherence to quality control expectations and milestone timelines for delivery of contractually required reports and deliverables.
- Identifies and manages changes to scope and requests for out-of-scope activities.
- Collaborates with Business Development, Contracts Department, and executive management to ensure timely execution of contract amendments/change orders. Prospectively manages
- Models and propagates Emmes’ commitment to a culture of quality in all aspects of our deliverables, utilizing a solution-based, science-driven, value-added approach in collaborating
- Contributes to the development and maintenance Ophthalmic Certification Project Management SOPs and processes in collaboration with department leads.
- Supports the identification and implementation of tools and process integrations that support the efficiency and productivity of the OCPMG. This may include but is not limited to collaboration with internal stakeholders and vendors to support global, OCPMG efficiency and standardization within the department.
- Performs other duties as assigned.
- Bachelor’s degree or equivalent experience.
- Minimum 6 years demonstrating related experience, with 3 years working in a pharmaceutical and/or Clinical Research Organization (CRO) setting. 2 years of related supervisory experience.
- Demonstrated experience with MS Office Suite, particularly MS Word.
- Time management and decision-making skills.
- Attention to detail and the ability to address several assignments simultaneously.
- Excellent oral and written communication skills.
- Some knowledge of clinical trials in ophthalmology preferred.
- Collaboration: Contributes outstanding teamwork in the achievement of group and
- Initiative: Exhibits resourcefulness and action in making independent sound decisions.
- Results-Oriented: Performs beyond current job to meet critical deadlines and deliverables.
- Service-Oriented: Provides inspired service to internal/external clients that goes beyond
- Responsibility: Takes ownership of a situation and significantly improves processes and/or
- May travel between corporate locations.