Practice Support Executive
- London
- Permanent
- Full-time
Duration: 12 Month FTC
Location: London
Type of Role: Hybrid
Requsition no: 8633The RoleTo deliver outstanding proactive executive support to partners and fee-earners, displaying a strong focus on exceptional client service. This is a fantastic opportunity for someone who is driven, enthusiastic and passionate about delivering a professional service of the highest quality.The role offers excellent experience, training and genuine career development prospects.Responsibilities
- Organisation and Planning
- Complex diary and travel management with supervision when needed.
- Diarising and supporting the monitoring of deadlines.
- Arranging client entertainment and assisting with organisation of client seminars/conferences with supervision when needed.
- Preparation of agendas and meeting papers.
- Responsibility for organising internal events (e.g. training sessions, social events).
- Creating first draft emails and letters on behalf of fee-earners ready for review.
- Ownership of inbox filing delegating to an Administration Assistant as appropriate.
- Interface with other business services teams and ownership on resolving any business operations problems.
- Managing fee-earner capacity trackers.
- Research into clients as instructed by fee-earners.
- Acting as key client contact for non-legal queries (e.g. dealing with telephone queries, liaising with client secretarial team to discuss billing processes).
- Building and maintaining effective relationships with both internal and external clients.
- Supporting client reporting requirements.
- Supporting partners on bids, tenders.
- Supporting partners with creation of client presentation materials.
- Supporting events in collaboration with Business Development.
- Taking ownership on any complex billing arrangements with supervision when needed.
- Supervising Administration Assistants with routine billing and expenses processing.
- Supervising Administration Assistants with post-matter completion.
- Supporting Partners on monitoring WIP management with supervision when needed.
- Completion of NBI forms.
- Preparing letters of engagement.
- Arranging conflicts and AML checks.
- Ensuring all parties lists are kept up to date.
- Preparing pitch documents.
- Transcribing BigHand dictations of less than 5 minutes.
- Archiving and storing of original documents.
- Creating and amending data sets in Excel.
- Creating and amending PowerPoint presentations.
- Creating, formatting and amending Word documents*
- Carrying out document comparisons and document conversions (e.g. PDF to Word, house-style)*
- Proof reading.
- Creating Tikit links.
- Ideally 18 months experience in a secretarial/admin role.
- Demonstrable level of experience providing support to a Practice Group and experience in a wide range of secretarial/administrative tasks.
- Proficient use of MOS including Excel and PowerPoint.
- Strong organisational skills.
- Confident and professional communication skills/manner at all levels.
- Excellent prioritisation skills and acute attention to detail.
- Ability to use own initiative and remain calm under pressure.
- Willing to embrace change.
- Ability to delegate.
- Flexible and adaptable approach to work.
- Strong relationship skills.
- Strong project management skills.
- Proactive with very strong ownership approach to the operational workflow.
- Coaching and mentoring approach when working with junior members of the team.