Customer Service / Supply Chain Coordinator

Manpower

  • Coalville, Leicestershire
  • Permanent
  • Full-time
  • 1 day ago
Manpower are pleased to bring an exciting opportunity to market, having been retained on behalf of one of our prestigious partners, a well-known group and historical brand within the industry. They are currently looking to engage a customer service / supply chain coordinator to support the team. This key role connects Sales, Customer Service, and Production to ensure customer requirements are met efficiently and without disruption.The roleAs a central point of contact, you will be responsible for balancing supply and demand across multiple manufacturing sites. You'll coordinate production schedules, manage inter-site production transfers, and ensure any changes are communicated effectively to both customers and internal stakeholders.Key responsibilities
  • Work with Sales and Customer Service teams to forecast demand and align production plans.
  • Coordinate production across multiple sites to balance capacity and maintain service levels.
  • Communicate proactively with internal teams and customers regarding supply or schedule changes.
  • Analyse demand and production data to identify trends, risks, and opportunities.
  • Provide reports and insights to support strategic planning.
Skills & experience
  • Background in demand planning, supply chain coordination, or production scheduling within manufacturing.
  • Strong understanding of manufacturing processes within packaging.
  • Excellent communication and stakeholder management skills.
  • Analytical mindset with data interpretation and reporting experience.
  • Ability to manage multiple priorities and perform well under pressure.
What We're Looking For
  • Proactive and solution oriented.
  • Strong team player with a customer-first mindset.
  • Detail-focused and highly organised.
  • Comfortable working across multiple sites and functions.
This is an exciting opportunity to play a pivotal role in keeping operations and customer service aligned, while contributing to the success of a market-leading manufacturing business. Apply today for a member of the team to review your application and book in a time suitable for you.

Manpower