Student Wellbeing Coordinator

• Responsibility for the provision of student welfare and safeguarding within the centre and the related administration and secure record-keeping
• Ensure effective case management of all student welfare concerns and information on LDHD, ensuring the safeguarding of students in line with Study Group policy and standard operating procedures
• Act as Deputy Designated Safeguarding Lead and monitor the escalation phone in the absence of the Student Experience Leader.
• Monitor student whereabouts and coordinate the procedure as required
• Create Agreed Support Plans (ASPs), including Safety Plans and Exit Plans, ensuring the necessary approval and escalation processes are followed
• Organise induction and other wellbeing, enrichment and engagement activities, produce related materials to help develop skills and sense of community
• Ensure escalation of any concerns to the Head of Student Wellbeing and Central Student Wellbeing team as required
• Work collaboratively with teams within the ISC to enable a holistic and consistent approach to Welfare Support and to advocate and embed inclusive practice within the classroom
• Maintain the Wellbeing and Welfare section on the online Virtual Reception
• Build relationships with the University Partner to ensure a cooperative and collaborative relationship to promote effective engagement to the benefit of students
• Contribute to developing, communicating and enacting Study Group’s Student Experience and Wellbeing Strategy, framework, policy and standard operating procedures through the Wellbeing Communities of Practice and DSL meetings.
• Support local awareness raising of safeguarding and safeguarding practices and procedures
• Contribute to the production of the Quarterly and Annual Safeguarding review and relevant parts of the Annual Monitoring Report and any governance committees and groups as required .
• Responsibility for the coordination of wellbeing events and activities in centre, including campaigns, guest speakers and enrichment activities.
• Be a key point of contact for all students and deal professionally and promptly with student enquiries and requests for support, fostering positive relationships with the student body.
• Assist in organising and delivering student events such as induction, transition and enrichment activities
• Liaise with central teams to manage workload in busy periods or during absence
• In liaison with central teams contribute to the continuous improvements of processes and communication to enhance the student experience
• To foster productive relationships with internal and external stakeholders
• To assist in organising and delivering student induction, transition and enrichment activities
• To deal with general student queries – face to face, by email and phone
• To foster productive relationships with internal and external stakeholders
• Any other duties as required by the Student Experience Director or College DIrector.

• Bachelor's degree (or equivalent experience)
• Supporting students in an educational context
• Working to develop, build and maintain the Student Experience
• Working in a regulated environment

Study Group