Telesales Order Processor
- Berkshire
- £30,000-34,999 per year
- Permanent
- Full-time
Location: Slough
Salary: £31,500 + Monthly Commission + Annual Bonus
Hours: Monday to Friday, 9am - 5pm
(Please note: one late shift per week, 11:30am - 7:30pm)Looking to grow your career in internal sales without endless cold calls?Join a successful and growing local business supplying high-quality products to a luxury market, where most of your work will be inbound and relationship-based.We're on the lookout for a friendly, motivated sales professional to join the team in this hybrid role - part Telesales, part Sales Support - where account management, customer care and upselling go hand-in-hand. If you're passionate about building rapport and making each customer interaction count, this is the perfect next step!Why Apply?
- Competitive £31.5k base salary
- Monthly commission on promotional sales
- Annual bonus linked to company performance and KPIs
- 24 days holiday + bank holidays (increasing with service)
- Free on-site parking
- Employee product discount
- Pension scheme, life assurance, long service rewards
- Regular staff events and celebrations
- Answer inbound customer calls and process orders efficiently
- Build lasting relationships through account management
- Promote and upsell new and promotional product lines
- Make outbound calls to lapsed accounts and warm prospects
- Move promotional stock through targeted customer campaigns
- Handle queries with professionalism and a customer-first attitude
- Support with general admin and regular sales reporting
- Previous experience in telesales, account management or internal sales
- A confident and professional phone manner
- Strong customer service skills - you'll be the voice of the brand
- A can-do attitude and proactive approach to hitting targets
- Excellent communication and attention to detail
- Comfortable working to individual and team KPIs