Quality Manager

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  • Wednesbury, West Midlands
  • £42,000 per year
  • Permanent
  • Full-time
  • 9 hours ago
Job DescriptionWe are recruiting a Quality Manager for a successful and growing engineering firm based in Wednesbury specialising in supplying high-quality parts to a wide range of industries. With strong customer relationships and a commitment to continuous improvement, we're proud of our reputation for reliability and innovation.As Quality Manager, you'll be responsible for maintaining and developing our quality systems, ensuring compliance with ISO 9000:2015, and minimising customer concerns. You'll work closely with staff at all levels, providing training and guidance while dealing with day-to-day quality challenges.The main duties of the role will be:
  • Ensure all staff follow quality procedures and standards.
  • Maintain our ISO 9000:2015 system and prepare for audits.
  • Lead staff training on quality processes and track progress.
  • Manage customer concerns with timely 8D responses and corrective actions.
  • Prepare and maintain PPAPs (including FMEA, Gauge R&R).
  • Produce monthly quality reports covering complaints, downtime, and cost of quality.
  • Escalate customer complaints promptly to directors.
  • Support inspection and approval of processed parts.
Skills & Experience:
  • Previous experience in a quality management role within engineering or manufacturing.

Pertemps