Customer Service Advisor - Manchester

• As one of our Customer Support colleagues, you’ll learn, grow and develop within an inclusive organisation with genuine values focused on putting people first making a difference to Customers, businesses and communities.
• You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

• Ready to take your career to new heights? Our Skill Progression Framework is designed to help colleagues advance by mastering new skills and earning valuable accreditations. Whether you're starting out or looking to enhance your expertise, our structured pathway offers clear steps for growth.
• Begin with a solid foundation in Community Banking and work your way up to dealing with more complex customer needs. As you develop your skills, you will have the opportunity to progress your career and reward.

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Private medical benefit with BUPA
• Share schemes
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days’ holiday (increases over time), with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
• Salaries are reviewed annually on 1 April as part of our annual pay review

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