AV Engineer (High End Residential Sector)

Prospero Integrated

  • United Kingdom
  • £40,000-50,000 per year
  • Permanent
  • Full-time
  • 2 months ago
Job descriptionAV Engineer (£40,000 – £50,000 + OT + Benefits)Excellent opportunity for an Experienced AV Service and Installation Engineer to join this leading Audio-Visual Home Automation provider.On-site support to clients, including troubleshooting, fault finding and issue resolution of technology control solutions in the high-end residential sectorMain Duties
  • Manage service tickets taking ownership of the issue until the point of completion
  • Ensuring timely updates with detailed and accurate information
  • Attend call outs arriving promptly, in a presentable manner.
  • Trouble shooting of client issues and escalation to internal or 3rd party resources as required
  • Completion of Service owned upgrade projects
  • Provide progress update to the client before leaving the property and demonstrate issue resolution where possible
  • Participate in weekly ticket and monthly service reviews
  • Support and installation of technology control solutions into the high-end residential sector
  • Experience of working with Crestron, Lutron, Control 4, Rako etc beneficial
  • Client facing position, working closely with clients and team members
Contract/Position Details:About ProsperoProud to be listed in the Times as one of 'The Best Companies To Work For', Prospero Integrated is an innovative and forward-thinking recruitment agency. With over two decades of experience, our consultants work hard to find you the most suitable role, from a wide range of AV jobs across the UK and internationally, in thousands of excellent sites and events. We are an APSCO-audited recruitment agency, and our awards for excellence demonstrate our commitment to high-quality service and best practice.

Prospero Integrated