
Deputy Supported Housing Manager
- Hitchin, Hertfordshire
- £40,055 per year
- Permanent
- Full-time
- Whilst part of a rapidly expanding staff team, currently with over one hundred employees, you will work at one or more of our accommodation projects, working to deliver One YMCA's overarching mission of ending homelessness and rough sleeping.
- You will guide staff to ensure they are equipped to support the adults and young people in the services to progress towards independence and independent living.
- Providing close support to the Supported Housing Manager to manage the day to day operations of one or more One YMCA Housing Services.
- Line Manage multiple Supported Housing and/or Complex needs workers.
- You will deliver the best possible customer service to residents and stakeholders, taking the necassary actions to say what we do and do what we say.
- To contribute to the wider Housing Management group, sharing best practice and adapting to the changing needs across the expanding One YMCA Housing Service.
- Qualification in a related field (E.G Housing/Social Care)
- Knowledge of statutory and non-statutory provision for those with a history of homelessness and/or complex needs
- Experience of managing front line working in a homelessness, housing, health, social care or relevant setting
- You will also have an excellent knowledge of supporting and developing young people who may have experienced multiple disadvantage.
- You will be based in Hitchin, but will be required to work at other sites, to support the Supported Housing Manager’s needs, as necessary.
- An Enhanced Disclosure is required for this role.
- Provision of over 700 units of accommodation for homeless people
- Move on accommodation for individuals moving onto independent living
- Housing and practical/emotional support for young asylum seekers
- Community HUBs hosting a range of activities and meeting space hire
- Childcare provision in Hertfordshire
- Family support through a network of children’s and family centres covering Hertfordshire and Bedford
- Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children
- Independent sexual violence services across Bedfordshire, Luton and Hertfordshire
- Domestic abuse perpetrator reform programmes across Bedfordshire
- Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund
- A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity, and it is important to us that all staff and volunteers can fully buy in to our ethos.