Billing Coordinator

Vista Global

  • London
  • Permanent
  • Full-time
  • 2 months ago
Job Profile:Vista integrates a unique portfolio of companies offering asset-free services to cover all key aspects of business aviation: guaranteed and On Demand global flight coverage; aircraft leasing and finance; and cutting-edge aviation technology.Our global team of Billing Coordinators, is responsible for the management of the end-to-end billing process for a dedicated group of Program clients.VistaJet's signature Program membership offers customers a bespoke subscription of flight hours on its fleet of mid and long-range jets, to fly them anytime, anywhere. Your Responsibilities:Responsible for a group of assigned Vista Program members. The role requires processing of flight invoices correctly in line with contracted rates and conditions. Issuing monthly flight statements on a timely basis and liaising with clients on billing related issues. There is an out of business hours on call service to support the business 24/7.
  • Reviewing flight activity daily, producing accurate flight activity invoices, aligning with the individual contract terms. reporting differences between estimated and actual billing values.
  • Reviewing, calculating, adding or adjusting flight specific additional costs to the member invoices.
  • Collaborating with the Program sales team to review and approve any non-standard invoices prior to dispatch.
  • Ensuring contract balances for cash and hours flown are maintained and accurate, reconciled against flight hours, payments and invoices.
  • Generate and send out Flight Activity statements to designated members.
  • Responding to member queries regarding invoices and working with Sales to resolve issues as required.
  • Building and maintaining relationships with members and their representatives, facilitating service excellence.
  • When required, attending internal and external meetings to discuss any billing related questions or queries.
  • Supporting the Accounts Receivable function in the timely receipt of payments.
  • Creating reports on flying activity and other statistics as required by Program members, or business partners
  • On-Call duty during weekends will be required.
Perform any other tasks reasonably required to be undertaken in accordance with the instructions of the Reporting Manager Required Skills, Qualifications, and Experience:
  • Minimum 2 years’ experience invoicing/billing function.
  • Demonstrate superior attention to detail, intermediate Excel skills and experience in client focussed analytical commentary.
  • Prior experience with luxury brand or exposure to HNWI clients highly beneficial and preferred.
  • Demonstrate a strong self-motivated approach and understanding of variable levels of urgency.
  • You enjoy working in a highly pressured, dynamic, entrepreneurial environment, keen to engage as required by a growing business.
  • Excellent verbal and written communications skills; experience in cross functional collaboration is beneficial.
  • Prior experience with SAP accounting software is beneficial.

Vista Global