Healthcare Assistant (Zero Hour) Birmingham

NHS

  • Birmingham
  • £14.00-16.00 per hour
  • Permanent
  • Part-time
  • 1 day ago
In this role you will be a key figure in ensuring that every patient we care for feels safe, supported and respected. From the moment a transfer begins until the patient reaches their destination, you will play a hands-on role in safeguarding both their physical and emotional wellbeing.Main duties of the jobYou will * Assist qualified nurses in the safe transfer of patients, ensuring every move is handled with care and professionalism * Deliver compassionate care, maintaining dignity and comfort at all times even in challenging situations * Provide crisis intervention for patients experiencing mental health difficulties, offering reassurance and practical support * Drive ambulances when required, ensuring safe, smooth and timely journeys * Complete accurate handovers and essential paperwork, capturing risk histories and current presentations to ensure continuity of care * Respond calmly and effectively to emergencies, using your training and judgement to act in the patient's best interests * Follow safeguarding policies for both children and adults, always keeping safety and wellbeing as the priority * Take part in mandatory training, meetings and reviews so your skills and knowledge stay up to date * Check vehicles and equipment before each journey, reporting any issues promptly so we can deliver safe and reliable service * Build positive relationships with patients, colleagues and partner agencies, promoting equality, diversity and respect in every interactionAbout usPrometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations. Our work ranges from secure mental health transfers and hospital bedwatch to supporting patients in places of safety.DetailsDate posted02 September 2025Pay schemeOtherSalary£14 to £16 an hourContractPermanentWorking patternPart-timeReference numberoc-1756819561-MP3OMJob locationsBirminghamBirminghamB24 9FDJob descriptionJob responsibilitiesEvery journey matters. Make a real difference with Prometheus. As a Health Care Assistant you will be at the heart of this service, supporting patients during transfers, ensuring their safety and comfort, and working alongside qualified nurses and other healthcare professionals. Every shift brings variety, from providing crisis intervention to maintaining a reassuring presence during transport. Job descriptionJob responsibilitiesEvery journey matters. Make a real difference with Prometheus. As a Health Care Assistant you will be at the heart of this service, supporting patients during transfers, ensuring their safety and comfort, and working alongside qualified nurses and other healthcare professionals. Every shift brings variety, from providing crisis intervention to maintaining a reassuring presence during transport.Person SpecificationQualificationsEssential
  • * Enhanced DBS clearance for both adults and children
  • * Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
  • * Right to work in the UK
ExperienceEssential
  • If you want a role where your care and professionalism make a genuine difference, Prometheus is the place to build your career.
Desirable
  • * Excellent written and verbal communication skills
  • * Strong attention to detail and focus on accuracy
  • * Proactive, positive and able to work independently or as part of a team
  • * Well organised with good time management skills
  • * Experience in a healthcare support or compliance focused role
Person SpecificationQualificationsEssential
  • * Enhanced DBS clearance for both adults and children
  • * Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
  • * Right to work in the UK
ExperienceEssential
  • If you want a role where your care and professionalism make a genuine difference, Prometheus is the place to build your career.
Desirable
  • * Excellent written and verbal communication skills
  • * Strong attention to detail and focus on accuracy
  • * Proactive, positive and able to work independently or as part of a team
  • * Well organised with good time management skills
  • * Experience in a healthcare support or compliance focused role

NHS