Senior Sales Associate - Part Time 12hours
- Belfast
- Permanent
- Part-time
- Leads by example with their personal styling, grooming standards, demeanour and overall appearance
- Confident in conveying to customers their knowledge of brand history, design process and our global omni-channel business
- Conducts themselves in line with company values
- Takes pride in the store in maintaining all aspects of silent-service, brand standards and store cleanliness
- Communicates relevant company news to the team
- Leads by example demonstrating how to deliver a personalised service experience using the Reiss Experience CIC philosophy, across all customer interactions and touch points
- Sets the team up to prioritise the customer making sure that they always feel appreciated and valued
- Educates the team so they can inspire and advise customers with all available products and services
- Ensures the team build and nurture customer relationships, creating a loyal customer base
- Helps the team keep up to date with all product, fabrics, design direction, latest trends to inspire and style outfits to suit the customers
- Is aware of the store and their own individual targets and KPI's
- Delivers personal sales targets and KPIs
- Uses all tools and services available to achieve personal targets
- Understands how to read the commercial reports in store
- Understands what is required of them in their role and how they impact their business
- Adheres to all company policies and procedures
- Follows all H&S procedures including how to minimise, resolve or report any potential hazards
- Ensures the store is opened and closed safely and efficiently
- Completes all stock in and out processes accurately and to required deadlines
- Meets all online order deadlines
- Follows all operational and cash handling procedures correctly
- Deploys the team effectively across the store to complete required tasks and meet deadlines
- Communicate effectively with other team members
- Demonstrates how to accept and receive feedback
- Records and/or escalates any performance issues in store
- Takes responsibility for their own development and completes required training
- Supports the team with issues and difficult situations, knowing when to escalate to management
- Contributes to a diverse and inclusive environment
- Generous employee discount
- Business wear
- Sales and service bonus scheme
- And many more