Front of House Team Member/Supervisor

Perle Hotels

  • Portree, Highland
  • £14.00 per hour
  • Permanent
  • Full-time
  • 2 months ago
Our three Isle of Skye hotels are recruiting Front of House Team Members/Supervisors to join their team in Portree. This is a permanent contract, and you will be working full time during the season and a minimum of 16 hours a week out of season, 5 days a week, Monday through to SundayThis is a guest-facing position. We are looking for candidates who are passionate about guest service, have strong problem-solving and leadership skills, and take pride in their work. Prior experience with Resdiary and Lightspeed systems is preferred, but not required.What’s in it for you?
  • Front of House Team Member: a real living wage of £12.60 per hour (+ £1.00 as a housing allowance if you do not require subsidised staff accommodation)
  • Front of House Supervisor: £13.00 per hour (+ £1.00 as a housing allowance if you do not require subsidised staff accommodation)
  • Company Pension
  • Free 24 hour access to Skye Gym
  • Refer to a friend Bonus
  • Employee Discounts in our restaurants as well as our spa in Oban
  • Friends & family discounted hotel rates across the group
  • Meals on shift
  • Employee Assistance Programme
  • Heavily Subsidised Staff Accommodation *Terms and Conditions Apply
  • Uniform
Who are we?Perle Hotels is a small luxury hotel group focussing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquillity in stunning Highland locations. Our hotels are designed to give the best amenities in interiors which reflect the surrounding countryside.Where?This position is in Portree, Isle of Skye at our three hotels; The Bosville, Marmalade & the Bracken Hide. The island is a pearl; recognised by both Condé Nast as one of the top ten islands in Europe and by Elite Daily as the number 1 least predictable place to visit in your 20’s. Recently the island was voted the 4th best island in the world to visit by National Geographic magazine.As a traveller we choose destinations, which soothe the soul. Skye does just that. Skye is not the sun-drenched beaches of the Maldives. It is a rugged, remote retreat from every day life. With space and the ability to find a place for oneself, Skye offers the inspiration for time with your own thoughts. Perle felt this was an ideal environment to provide an authentic experience in a tourist world of clichéd destination hotels. We want to provide the discerning traveller with a sense of having visited Skye and not any other island in the world.Duties and Responsibilities:· Serve breakfast and dinner promptly.· Greet and serve guests according to hotel standards, providing exceptional service to ensure guest satisfaction.· Keep the highest standards of cleanliness, hygiene and organisation through the department.· Always maintain a positive and proactive attitude.. Understand and follow all health and safety guidelines regarding food allergens within a menu.. As a Front of House Supervisor, lead the front of house team, working closely with the Operations Manager; as well as communicate with the heads of department & team and share feedback from guests.

Perle Hotels