Tenancy Management Support Officer
4Recruitment Services
- Oxford
- Permanent
- Full-time
- To provide specialist support to the Tenancy Management team by providing an initial telephone response service to tenants, leaseholders, external agencies and officers relating to tenancy management queries
- To be responsible for the inspection and letting of all garages and administration of the Housing parking permits
- To provide an excellent customer service telephone response to tenants, leaseholders, external agencies and officers relating to tenancy management queries
- To be responsible for the co-ordination of the paperwork produced by the Tenancy Management Officers
- To be responsible for the inputting of data collected on to the database.
- To manage the workload for the Tenancy Management Officers including liaising with tenants and booking appointments for visits, including Tenancy Updates, welcome visits and mutual exchange inspections.
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