Team Leader - The Montagu Restaurant
- London
- Permanent
- Full-time
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- Life insurance
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Business attire laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
- To be responsible and accountable for the operational running of their area of responsibility. This will include managing a team of full time and casual staff.
- To ensure Team members have clear achievable objectives in line with the department’s annual Plan and long term aims set at performance Development and is review and revised regularly.
- To ensure that departmental strategy is distributed to all staff in their area of responsibility in liaison with the Restaurant Manager.
- Maintain effective communication within the team.
- To implement actions from action plans to ensure that the highest levels of customer service are maintained in line with company’s goal.
- To train and empower staff in the team to resolve customer concerns with the least amount of inconvenience.
- To support and maintain labour cost in accordance with guidelines set by the Director of Food and Beverage/Restaurant Manager and create weekly forecasted rotas, and support with payroll tasks.