
Senior Technician
- Birmingham
- Permanent
- Full-time
- Drive Operational Excellence: you will lead day-to-day operations and support the Team Manager in achieving business KPIs, regulatory compliance, and permit conditions. Step in as acting manager when required and help optimise performance across treatment processes and assets.
- Champion Safety and Compliance: Promote a strong health, safety, and wellbeing culture. Conduct assurance checks, manage risk assessments, issue permits for high-risk work, and support internal and external audits to ensure full regulatory and company compliance.
- Lead and Develop Teams: Mentor and coach team members, including Operators, Maintainers, and fellow Senior Technicians. Foster a positive, high-performing environment through effective communication, team meetings, and use of the SBF toolkit.
- Optimise Assets and Resources: Collaborate with stakeholders to manage asset health plans, allocate resources for planned tasks, and apply root cause analysis (FMEA) to resolve issues. Identify investment opportunities and contribute to the STORM risk portfolio.
- Support Strategic Delivery: Influence capital project outcomes to ensure right-first-time delivery. Assist with financial control, manage contractors, and ensure commercial awareness is embedded in decision-making.
- Customer and Stakeholder Engagement: Own and resolve customer complaints in line with company values. Build strong working relationships across internal teams and external partners to support seamless operations and continuous improvement.
- Salary - £41,168.45 + Car Allowance
- 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £2,250, which is subject to eligibility)
- Family-friendly policies (including a year off fully paid maternity and adoption leave)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent plc shares at a discounted rate
- Dedicated training and development with our Academy
- Electric vehicle scheme and retail offers
- Two paid volunteering days per year