Security and Car Parking Officer

Warrington, Cheshire
£24,465 per year
Permanent
Full-time

6 days ago

PREVIOUS APPLICANTS NEED NOT APPLYTo provide a professional and effective security service tailored to meet the needs of Warrington and Halton Teaching Hospitals NHS Foundation Trust.To maintain good order and prevent public disorder on all Trust sites.The protection of patients, staff, contractors and visitors against acts of violence, aggression and abuse.The protection of Trust property against theft, loss and damage.The protection of property belonging to patients, staff, visitors and contractors against loss, theft and damage.Maintain CCTV logs in accordance with the General Data Protection Regulation 2018Provide guidance and facilitate access to the Trust CCTV system for the purpose of Police investigations.Answer emergency calls via telephone in a courteous and professional manner.To operate a secure key register.Assist with vehicle flow through hospital sites - PCN issue, car park machine maintenance.Main duties of the jobLiaise with wards and departments and provide information and advise on a regular basis to ensure any security related problems are dealt with in a prompt manner.Respond to any telephone enquiries using job related experience.Provide first line liaison with the Police over security incidents.Use conflict resolution skills to deal with difficult patients and visitors, aggressive and /or distressed people. Use of restraints when required for violent /aggressive people.To respond to any complaints received and action appropriately.Liaise with Police as required including the submission of statements, preservation and correlation of any evidence that may be required.Assist with traffic flow on hospital sites, maintain car park payment machines and issue PCN's in line with the Trusts car parking policy.About usWarrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.DetailsDate posted28 August 2025Pay schemeAgenda for changeBandBand 2Salary£24,465 a year per annumContractPermanentWorking patternFull-timeReference number370-ANC2CPS-218aJob locationsWarrington and Halton Teaching NHS Foundation Trustlovely laneWarringtonWA5 1QGJob descriptionJob responsibilitiesProvide a professional and effective security service tailored to the needs of Warrington and Halton Teaching Hospitals NHS Foundation Trust.FULL JOB DESCRIPTION ATTACHED Job descriptionJob responsibilitiesProvide a professional and effective security service tailored to the needs of Warrington and Halton Teaching Hospitals NHS Foundation Trust.FULL JOB DESCRIPTION ATTACHEDPerson SpecificationExperienceEssential

proven experience in NHS Security
proven experience in restraint techniques

Desirable

experience in NHS environment/hospital setting
experience in security industry

QualificationsEssential

Security approved training
Restraint Training RRN standards

Desirable

SIA licence

skills and KnowledgeEssential

Understanding of the General Data Protection Regulations 2018
Understanding of the Mental Health Act 2007

Specific Role requirementsEssential

Good verbal communication skill
Ability to prioritise incidents based on dynamic risk assessment
Ability to produce evidential written reports both handwritten and electronic
Flexible approach to working
Able to work shifts over 24/7 period

Desirable

Ability to maintain an accurate notebook
Good written communication skills

Physical skillsEssential

Ability to use Microsoft office word and Outlook applications
Competent in the use of 2-wat radio
competent in the use of CCTV

Desirable

knowledge of CCTV systems

Physical EffortEssential

Level of personal fitness that enables prolonged foot patrols and standing
Level of personal fitness that enables assistance in the transfer of BTM
Level of personal fitness that enables assistance with restraints

Desirable

A good level of personal fitness

Mental effortEssential

Concentration required when writing reports of serious incidents, frequently interrupted by emergency security incidents
To maintain accurate written records of security incidents and complete the appropriate electronic forms, police witness statements and duty log

Desirable

Experience in incident logging/reporting

Emotional effortEssential

Experience in dealing with confrontational issues and dealing with violent and/or abusive visitors/patients
Experience in BTM transfer

Desirable

Experience in dealing with confrontation

Working ConditionsEssential

Experience in dealing with volatile situations
Experience in working with people who have diverse needs/ requirements

Desirable

Experience in working with people from diverse backgrounds/ethnicity

Person SpecificationExperienceEssential

proven experience in NHS Security
proven experience in restraint techniques

Desirable

experience in NHS environment/hospital setting
experience in security industry

QualificationsEssential

Security approved training
Restraint Training RRN standards

Desirable

SIA licence

skills and KnowledgeEssential

Understanding of the General Data Protection Regulations 2018
Understanding of the Mental Health Act 2007

Specific Role requirementsEssential

Good verbal communication skill
Ability to prioritise incidents based on dynamic risk assessment
Ability to produce evidential written reports both handwritten and electronic
Flexible approach to working
Able to work shifts over 24/7 period

Desirable

Ability to maintain an accurate notebook
Good written communication skills

Physical skillsEssential

Ability to use Microsoft office word and Outlook applications
Competent in the use of 2-wat radio
competent in the use of CCTV

Desirable

knowledge of CCTV systems

Physical EffortEssential

Level of personal fitness that enables prolonged foot patrols and standing
Level of personal fitness that enables assistance in the transfer of BTM
Level of personal fitness that enables assistance with restraints

Desirable

A good level of personal fitness

Mental effortEssential

Concentration required when writing reports of serious incidents, frequently interrupted by emergency security incidents
To maintain accurate written records of security incidents and complete the appropriate electronic forms, police witness statements and duty log

Desirable

Experience in incident logging/reporting

Emotional effortEssential

Experience in dealing with confrontational issues and dealing with violent and/or abusive visitors/patients
Experience in BTM transfer

Desirable

Experience in dealing with confrontation

Working ConditionsEssential

Experience in dealing with volatile situations
Experience in working with people who have diverse needs/ requirements

Desirable

Experience in working with people from diverse backgrounds/ethnicity

NHS

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