Business Support Coordinator

ISS Facility Services

  • Surrey
  • Contract
  • Full-time
  • 27 days ago
ISSBusiness Support CoordinatorLocation: Weybridge, KT13 0SLHours of work: 40Contract Type: Fixed Term ContractThis role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time.We are looking for a highly organised and adaptable Business Support Coordinator to join our team in a key role supporting the senior operational management team.You will provide high-quality administrative, financial, and commercial support to Key Account Directors (KADs), Key Account Managers (KAMs), Facilities Managers (FMs), and the wider region.Job DescriptionThis is a varied role requiring speed, accuracy, and a flexible approach. Key responsibilities include preparing for internal and client performance reviews, supporting forecasting for the region, and contributing to service delivery, quality assurance, and high-level administrative support.If you thrive in a fast-paced environment and enjoy working across multiple functions, this role offers an excellent opportunity to make a meaningful impact within a dynamic and supportive team.Key Responsibilities
  • Deliver distribution programmes and track items as directed by KADs; support operational readiness activities.
  • Support forensic financial investigations, preparing monthly reports for senior management.
  • Coordinate business reviews, forecasts, and reporting for KAMs and KADs.
  • Assist with purchase order verification and variable cost charging, ensuring compliance and accuracy.
  • Monitor and report on overtime, WIP (excluding major projects), cost complete reports, and invoice queries.
  • Manage and audit agency staffing data, retro PO processes, and PSL compliance across the region.
  • Support KAMs, KADs, and FMs with audits, process training, onboarding, and operational improvements.
Professional and Personal Competencies/Qualifications
  • Strong interpersonal and communication skills, confident working with all levels
  • Works collaboratively with operational teams to gather and analyse information
  • Organised, methodical and able to manage multiple priorities under pressure
  • Maintains accurate records and handles confidential information with discretion
  • Good understanding of facilities services and maintenance operations
  • Proficient in Microsoft Office and CAFM systems, ideally Maximo
  • Applies sound judgement and learns from experience to improve outcomes
  • Excellent numerical and presentation skills
  • Flexible with working hours and committed to meeting deadlines
The CompanyISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlaceISS is proud to be a diverse and inclusive employer.ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational backgroundOur passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.If you have any further queries regarding this role, please contact the Resourcing Team by emailingPlease click on the following link for more information on this role:If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link:To find out more about what we do click here -grammarly-desktop-integration data-grammarly-shadow-root="true"/grammarly-desktop-integration

ISS Facility Services