Administration & Compliance Officer

NOW Group

  • Belfast
  • £28,250 per year
  • Permanent
  • Full-time
  • 5 days ago
Administration & Compliance OfficerAbout NOW GroupNOW Group is a social enterprise committed to supporting people with learning difficulties and autism into sustainable employment and meaningful lives. We deliver a range of services including training, employment support, and social enterprise initiatives.NOW Group has recently secured a contract to deliver the Skills For Life & Work Programme across sites in Belfast, L/Derry and Enniskillen. The programme supports individuals with disabilities and additional needs to gain qualifications, develop essential life skills and prepare for employment.The RoleThe Administration & Compliance Officer will play a key role in ensuring the smooth operation of administrative processes and maintaining funder compliance across the Skills for Life and Work programme. You'll be the backbone of our operational integrity-supporting the delivery team, completing participant paperwork, monitoring data, and ensuring we meet the highest standards of governance.Key Responsibilities1. Provide administrative support across Skills for Life and Work Programme.2. Monitor phone/e-mail/website/social media enquiries and assign referrals to relevant staff.3. Complete programme enrollment paperwork for participants onto TAMS system.4. Record participant attendance and complete admin tasks associated with participant absences.5. Work closely with training team to registered courses with awarding body and training literature is produced in advance of training delivery.6. Gathering and maintaining evidence of long term and short-term outcomes for participants.7. Complete compliance checks and participant audits as required.8. Assist with reporting requirements for funders, regulatory bodies and senior management.9. Record minutes of respective team meetings.10. Undertake any other administrative duties that may be required in line with the role.11. Maintain internal CRM system with accurate information for analysis.What We OfferAt NOW Group, we value and invest in our team. As part of our organisation, you'll benefit from:Generous Leave: 25 days annual leave plus 12 statutory days (pro-rata).Health Cash Plan: Available after successful probation.Wellbeing Support: Confidential staff counselling and financial advisory services.Pension Scheme: 5% employer contribution.Flexible Work Initiatives: Including the Bike-to-Work scheme, holiday purchase options, and more.About the roleAdditional InformationEmployment is subject to an Enhanced AccessNI Disclosure check.NOW Group is committed to fair recruitment practices. Policies on safeguarding, recruitment of ex-offenders, and data protection are available upon request.About the companyNOW Group are an award-winning social enterprise who deliver services across Ireland supporting people with learning difficulties, autism and neurodiverse conditions into jobs with a future.We are passionate about changing lives and our priority is on outcomes and impact for individuals, their families and communities who are the most disadvantaged. We support participants to have better health, a better education and a brighter future. Our services are continually evolving as a result of co-design, participant feedback and project learning.Required Criteria
  • 1. English and Maths at Level 2 e.g. GCSE (Grade C or above).
  • 2. Competent in the use of Microsoft Office with demonstrable proficiency in MS Word and Excel.
  • 3. At least 2 years recent relevant administrative or secretarial experience.
  • 4. Relevant experience of setting up and maintaining effective filing and reporting systems.
  • 5. Relevant experience of completing quality checks or audits.
  • 6. Understanding of GDPR and basic compliance principles.
  • 7. Excellent organisation & time management skills.
Desired Criteria
  • 1. A full current driving license and access to a car. Consideration will be given to alternative travelling proposals in respect of applicants with a disability who cannot hold a license.
  • 2. Level 2 qualification in Administration/Business Administration or working towards this.
Skills you'll need

NOW Group