
Customer Service coordinator
- Avonmouth, Bristol
- £27,000-30,000 per year
- Permanent
- Full-time
Salary: £27,000 – £30,000 DOEWhat’s in it for you as our next Customer Service Coordinator?
- Over £27,000 per year (dependent on experience)
- Monday to Friday, 7:30am–5:00pm – keep your evenings and weekends free
- No weekend work – enjoy a proper work/life balance
- 23 days holiday + bank holidays (option to buy more)
- Discount schemes for major retailers, gyms, holidays, and more
- Company pension scheme
- Company health benefit scheme
- Acting as the main point of contact for customers via phone and email
- Processing bookings and orders accurately into our system
- Scheduling deliveries and collections to meet customer deadlines
- Liaising with drivers, suppliers, and internal teams to coordinate operations
- Resolving any issues quickly and professionally
- Suggesting additional products or services that could benefit the customer
- Maintaining up-to-date records and customer information
- Strong organisational skills with attention to detail
- Confidence communicating with customers and colleagues at all levels
- Ability to adapt in a fast-paced environment
- Competence with computer systems and willingness to learn new software