Site Protection Officer

• Ability to be screened to SC Level - or have a current SC clearance
• Either sole or dual British nationality to comply with the clients IPSA accreditation (compulsory)
• Dual nationality will be considered on a case-by-case basis
• Physically fit - A competency-based assessment is a compulsory requirement for this role and must be completed by all officers
• SIA Security Guard OR Door Supervisor OR Close Protection license holder (CP preferred but not mandatory)
• Remains calm under pressure
• Is a team player and works with colleagues to ensure high levels of protection are always delivered
• Is trustworthy & reliable
• Maintains good time keeping
• Strong interpersonal skills
• A good written and verbal communicator
• Is IT literate
• Must be disciplined, have a professional attitude, be self-motivated, and committed to the job
• Is an efficient worker who seeks to use time at work wisely and appropriately - always seeking to protect the client's informational integrity
• High standards of appearance to represent the company and client positively always
• Ability to work within established procedures and to contribute positively to any improvements
• Has the ability to listen and demonstrate creative thinking skills
• Maintains a good level of physical fitness to be able to conduct security officer operations and respond quickly to security events
• Ensure compliance to BS7858 Security Standards and governmental policies (GovS007 & IPSA)

• Holder of a 3-Day HSE first aid certificate (minimum 1 day, applicant must be able to supply a certificate) (preferred)
• Previous experience as a Security Officer working in a high-profile blue-chip client environment. (preferred)
• Holder of full UK Driving Licence (preferable)

• Comply with and report on all Health and Safety issues in accordance with company guidelines
• Make the required check calls and booking on/off calls
• Support the organisation in ways deemed necessary as required by the site Team Leader
• Report all incidents using the client's incident reporting tool
• Ensure a complete understanding and compliance with Assignment Instructions
• Ensure all documentation is compiled correctly and is in line with the company's procedures
• Ensure you maintain a smart and professional appearance, wearing full uniform, always including an identity badge
• Inform the Team Leader/Operations Manager of any relevant personal, welfare, or operational difficulties
• Ensure that the physical condition of the Site Protection Officers' base is clean, and all equipment is serviceable
• Complete and maintain an occurrence log for each duty
• Respond to incidents or requests for assistance, and assume control until arrival of the client, emergency services or duty manager
• Be alert to the possibilities of new business or the opportunity of adding value to existing business
• Ensure you comply with the statutory/company and MITIE Group requirements, including the Private Security Industry Act 2001
• Support and promote the company vision and values
• Liaise with senior colleagues to ensure targets are achieved
• Day to day service of all areas and contracts within the scope of contract
• Maintain a high working performance and discipline
• Work to the Quality Procedures and to the recognised Industry standards
• Ensure company policies and procedures are always followed - reporting any faults or compliance issues immediately

• Ensure that equipment is maintained and used in accordance with the manufacturer's requirements and, where supplied, protective equipment is used on all relevant equipment
• Complete a customer Incident Report when in receipt of a complaint from the customer
• Be correctly dressed in full uniform, as required by the client
• Set and maintain the highest personal and professional standards as an employee of Mitie and adopt a total quality approach to every aspect of your work, colleagues, clients, and other stakeholders

Mitie