
Senior Case Handler
- Leeds
- £30,000 per year
- Permanent
- Full-time
- Manage caseload of remortgage matters
- Handle technical and challenging elements of the remortgage process
- Deliver an outstanding service to clients
- Manage complex queries efficiently
- Ensure all matters are billed correctly and that completion funds are transferred accurately and securely.
- Maintain files to the highest standards,
- Keep accurate and comprehensive records
- Organise and prioritise workload effectively
- 2+ years' experience as a Senior Case Executive handling complex remortgage cases
- Solid Remortgage experience
- Strong understanding of UK property law, remortgaging processes, and lender requirements
- Familiarity with regulatory requirements, including Anti-Money Laundering (AML) and GDPR
- Passion for providing an exceptional customer experience
- Sale and Purchase experience is an advantage.