
Pre-Sales Underwriter
- Cardiff
- Permanent
- Full-time
- Communicating professionally with advisers, internal teams and third parties to ensure customer satisfaction
- Providing accurate pre-application underwriting terms and guidance
- Maintaining strong product knowledge and understanding of regulatory requirements
- Supporting sales through effective questioning and lead generation
- Managing time efficiently to balance business needs and personal development
- Challenging existing practices to improve service and customer outcomes
- Recording and sharing market intelligence using Salesforce
- Upholding Treating Customers Fairly principles throughout the customer journey
- Understanding of insurance products and policy conditions
- Ability to adapt communication style to suit different audiences
- Strong attention to detail and accuracy in following underwriting flows
- Excellent listening and telephony skills
- Confidence in financial calculations to support underwriting decisions
- Experience in pre-sale underwriting or similar customer-facing roles
- Ability to work under pressure and meet service level agreements
- Problem-solving mindset with a proactive approach to improvement
- The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
- There are the many discounts we offer – both for our own products and at a range of high street stores and online
- In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
We are sorry but this recruiter does not accept applications from abroad.