
Inside Sales Manager
- United Kingdom
- Permanent
- Full-time
- Pipeline generation and conversion: Oversee the lead qualification process and ensure active engagement in early-stage opportunity development. You'll work closely with marketing, vertical, and horizontal sales teams to align lead generation and nurture campaigns, supporting business closure and enabling the smooth transition of customer relationships to field sales and account executives.
- Driving Inside Sales team performance: Drive the performance of the inside sales team through effective leadership, coaching, and mentoring. You will set clear KPIs and empower the team to meet and exceed targets through a culture of accountability and excellence.
- Ensuring operational excellence: Develop and implement sales cadences, workflows, and playbooks that enable team efficiency and effectiveness. Leverage Salesforce and other tools to manage performance and pipeline, using data insights to guide decision-making and prioritise activities. The role will serve as a beacon of best practice, continuous improvement, and operational rigour.
- Collaborating and influencing activity: Act as a key contributor to broader sales planning activities, ensuring the inside sales function is fully integrated into go-to-market strategies. You'll engage stakeholders across the business to support cohesive execution and shared success.
- Proven experience of leading inside sales or sales development functions within a B2B environment, ideally within the IT services sector.
- Strong track record of building, developing, and retaining high-performing sales teams
- Excellent interpersonal, coaching, and communication skills, with the ability to influence and manage senior stakeholders.
- Solid understanding of the target sectors, industry trends, and competitive landscape, with insight into what drives differentiation in a crowded market.
- Ability to secure cross-functional buy-in and advocate for the resources, investment, and actions needed to activate and enable successful sales strategies.
- Strong planning and decision-making capabilities, with the ability to objectively evaluate options and prioritise actions for maximum impact.
- A results-driven, competitive individual with a strong bias for execution and a focus on closing business.