
Renewals Manager
- South West London
- £26,000-33,000 per year
- Permanent
- Full-time
- Facilitating tenancy renewals across the company's complete property portfolio
- Contacting both Landlord and Tenant three months prior to tenancies end date and effectively negotiating a tenancy renewal.
- Providing tenancy paperwork in accordance with legislative requirements and following Lettings procedures.
- Maintaining a high renewal rate and delivering on department KPIs.
- Keeping up to date with all lettings compliance and litigation and advising our clients of any changes that may affect them.
- Maximizing the renewal conversion rate and ensuring cross referrals of potential business to other parts of the group.
- Ensuring that internal procedures are followed and continuously support achievement of business growth goals.
- Building and maintaining a fantastic working relationship with various departments within the business involved in the letting process
- Experience in Lettings or customer service-based roles
- Good administrative skills
- Outstanding communication and customer service skills
- Enjoy working at a fast pace with high volumes
- Attention to detail
- target driven
- Committed
- Passionate