Dispatch Agent (Operations) - FULL TIME - Gatwick Airport

Swissport

  • Gatwick, West Sussex
  • £15.78 per hour
  • Permanent
  • Full-time
  • 1 day ago
OverviewJob Title: Dispatch Agent (Operations)Company: SwissportLocation: Gatwick AirportContract Type: Full TimeHours: 37.5 hours per week, between Monday – Sunday (shift work)Salary: £15.78 per hourAbout the Company:Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.About the Role:As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.ResponsibilitiesKey Responsibilities:
  • Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
  • Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
  • Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
  • Prioritise tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
  • Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
  • Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
  • Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
QualificationsQualifications:
  • Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
  • Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
  • Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
  • Strong organisational skills and the ability to prioritise tasks in a fast-paced environment.
  • Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
  • Valid FULL UK MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.
Benefits:
  • Access to Employee Assistance Programme and wellness initiatives.
  • Comprehensive training and development programmes.
  • Free onsite parking whilst at work
  • Retirement savings plan with employer contributions.
  • Career advancement opportunities within the aviation industry.
Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

Swissport