Reception/Admin

NHS

  • Tipton, West Midlands
  • £12.21 per hour
  • Permanent
  • Part-time
  • 7 days ago
This post is for a Receptionist/Administrator. Fixed hours of Monday 8am -1pm and Friday 8am - 6.30pm. Working across our four branches, to cover the needs of the business. You will be working as part of a team and also independently. You will be responsible for opening and closing of sites, along side another staff member.Main duties of the jobJob Role/Purpose:To interact with patients to provide and process information in response to enquiries, concerns and requests.To ensure that all patients have a positive experienceTo work as part of the team in a professional manner providing high quality reception, administration and support services to all Patients, visitors, clinicians.To follow all relevant standard operating policies, procedures and protocols to ensure always working in an efficient and courteous mannerTo provide a professional call-handling service and associated administration dutiesTo ensure that cash payments are handled in line with organisational protocolsTo embed and sustain an ethos of care throughout the team, providing advice and guidance and signposting patients to the most appropriate clinician/serviceTo record all essential information accurately and efficientlyAbout usGreat Bridge Partnerships for Health is a four branch practice across Sandwell. Main head office is situated in Great Bridge.DetailsDate posted27 August 2025Pay schemeOtherSalary£12.21 an hour Minimum WageContractPermanentWorking patternPart-timeReference numberA0595-25-0001Job locations10 Slater StreetGreat BridgeTiptonWest MidlandsDY4 7EYJob descriptionJob responsibilitiesJob Role/Purpose:To interact with patients to provide and process information in response to enquiries, concerns and requests about NHS outpatient and private servicesTo ensure that all patients have a positive experienceTo work as part of the team in a professional manner providing high quality reception, administration and support services to all Patients, visitors, clinicians.To follow all relevant standard operating policies, procedures and protocols to ensure always working in an efficient and courteous mannerTo provide a professional call-handling service and associated administration dutiesTo ensure that cash payments are handled in line with service/organisational protocolsTo embed and sustain an ethos of care throughout the team, providing advice and guidance and signposting patients to the most appropriate clinician/serviceTo record all essential information accurately and efficiently Job descriptionJob responsibilitiesJob Role/Purpose:To interact with patients to provide and process information in response to enquiries, concerns and requests about NHS outpatient and private servicesTo ensure that all patients have a positive experienceTo work as part of the team in a professional manner providing high quality reception, administration and support services to all Patients, visitors, clinicians.To follow all relevant standard operating policies, procedures and protocols to ensure always working in an efficient and courteous mannerTo provide a professional call-handling service and associated administration dutiesTo ensure that cash payments are handled in line with service/organisational protocolsTo embed and sustain an ethos of care throughout the team, providing advice and guidance and signposting patients to the most appropriate clinician/serviceTo record all essential information accurately and efficientlyPerson SpecificationQualificationsEssential
  • Computer Literate
  • Microsoft office Knowledge
Desirable
  • Knowledge of systm one is preferred but not essential, as full training will be provided.
  • Worked in within a GP practice.
ExperienceEssential
  • Working within a health care setting.
Desirable
  • Experience of working in a GP practice
Person SpecificationQualificationsEssential
  • Computer Literate
  • Microsoft office Knowledge
Desirable
  • Knowledge of systm one is preferred but not essential, as full training will be provided.
  • Worked in within a GP practice.
ExperienceEssential
  • Working within a health care setting.
Desirable
  • Experience of working in a GP practice

NHS