Manager, Consulting and Client Services, Catastrophe Modelling
- London
- Permanent
- Full-time
Location: London/Hybrid
Company: Verisk - Extreme Event Solutions (formerly AIR Worldwide)Are you a passionate problem-solver with a drive to make an impact in the world of catastrophe risk modelling? Do you thrive on working with clients, delivering cutting-edge solutions, and leading strategic projects? If so, Verisk's Extreme Event Solutions is looking for you!We're seeking a Manager, Consulting and Client Services - Catastrophe Modelling to join our dynamic London-based team. In this senior role, you'll work with leading insurers and reinsurers across the globe, applying your technical, analytical, and project management skills to elevate the client experience and advance the adoption of Verisk's innovative solutions.You'll collaborate closely with our software development and product teams-and you may also contribute to pioneering research and model development initiatives. This is your opportunity to take the lead in a role that combines client impact, technical excellence, and strategic thinking.Responsibilities:What You'll Be Doing Day-to-Day:
- Provide day-to-day client support, helping users get the most out of Verisk's software platforms and fully understand the outputs of our catastrophe models
- Deliver engaging and insightful training sessions to clients, empowering them to utilise Verisk tools and models effectively
- Perform sophisticated risk analyses using Verisk's industry-leading technology to support insurers, brokers, and financial intermediaries managing natural catastrophe risks
- Support clients with the rollout and integration of Verisk Synergy Studio, our powerful new platform
- Customize modelled results and outputs to provide tailored insights that meet each client's unique needs
- Act as the dedicated account manager for assigned clients, overseeing their full Verisk support journey
- Lead both internal and client-facing projects-scoping, managing timelines, and ensuring timely, high-quality deliverables
- Take the lead in onboarding new clients to Verisk's solutions
- Communicate directly with clients to develop clear project timelines and manage expectations around deliverables
- Help clients assess and manage catastrophe loss potential through the interpretation of complex modelling results
- Conduct portfolio management studies to inform growth strategies, create scoring templates, and develop risk metrics
- Line manage and mentor internal teams of Risk Consultants
- Continuously seek out and recommend new, innovative approaches to risk management-for both Verisk and our clients
- Strong analytical and quantitative skills, with a deep understanding of probability and exceptional problem-solving abilities
- A passion for client service, with excellent oral and written communication skills-able to explain complex ideas clearly and effectively
- Hands-on experience in catastrophe risk modelling, ideally using Verisk's suite of models
- In-depth knowledge of Touchstone and/or Touchstone Re is essential, with 4+ years of catastrophe modelling experience, particularly within the London Market
- Experience in line management is highly desirable
- Strong time management and organisational skills to manage competing priorities with ease
- Proficiency with Microsoft Office; familiarity with the insurance/reinsurance markets is preferred
- Coding skills in SQL, R, or Python will be highly beneficial; knowledge of ArcGIS is a plus