
IT Technical Project Manager - Hospitality Sector
- London
- £60,000 per year
- Permanent
- Full-time
- Lead and manage IT projects across hotel operations, ensuring timely and successful delivery.
- Collaborate with stakeholders to define technical project goals and requirements.
- Oversee rollouts of systems including PMS, POS, CRM, booking engines, mobile apps, and smart room tech.
- Manage third-party vendors and ensure smooth integrations and upgrades.
- Maintain data privacy and cybersecurity compliance (e.g., GDPR).
- Provide proactive support, performance monitoring, and service improvement
- Mentor IT support teams and ensure effective cross-departmental communication.
- Contribute to technology strategy, planning, and budget forecasting.
- Strong technical background with 5+ years in IT project delivery roles.
- Professional certifications in Project Management (e.g., PMP, PRINCE2, Agile).
- At least 2 years in a leadership or managerial capacity.
- Experience managing hospitality systems (PMS, POS, CRM, OTA integrations)
- Familiarity with project methodologies such as PRINCE2, PMP, or Agile.
- Experience with cloud platforms (AWS, Azure), mobile, and networking technologies.
- Excellent communication, problem-solving, and stakeholder engagement skills.
- Ability to lead cross-functional teams and manage vendor relationships effectively.