Senior Group & Events Planner

Hyatt

  • Manchester
  • Permanent
  • Full-time
  • 20 days ago
Description:Just some of the benefits you will enjoy as a Senior Group & Events Planner
  • 12 complimentary hotel nights a year across Hyatt Hotels
  • Discounted hotel stays across Hyatt not just for you but also your friends and family
  • Free meals at our colleague restaurant
  • 50% discount when you dine as a guest at selected Hyatt Hotels
  • Uniform provided and laundered complimentary
  • Holiday allowance increasing with length of service
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
What you will do as a Senior Group & Events PlannerReporting into the Group & Events Sales Manager, the role involves day-to-day management of the hotels groups, meetings and events, to co-ordinate and maximise all enquiries and bookings. You will be responsible for building strong working relationships with clients by ensuring you maintain regular contact by phone, email and in person. You will have already worked in a targeted working environment.Some of the key tasks include but are not limited to:
  • Ensure the smooth running of all administration and execution of all planned groups & events
  • Effectively manage the rooms & events diaries to maximise revenues
  • Provide friendly and knowledgeable show rounds with prospect clients
  • Utilise our in-house booking system to manage your bookings, provide written confirmation such as proposals and contracts, and produce group overviews and event orders
Qualifications:About you:Ideally you have already gained work experience in the same or similar role, preferably within a prestigious hotel environment.You will preferably have 1-2 years’ experience in a similar role, and most importantly be eager to develop yourself to grow personally and professionally integrating a caring team in a vibrant, fun and growing company!You will have the following key skills:
  • Excellent communication skills with both clients and colleagues
  • Positive and friendly attitude with a passion for customer service
  • Highly organised with a strong eye for detail
  • Enthusiastic approach with the desire to exceed guests expectations
If you are a dynamic, sociable and talented that is looking to join a fun and vibrant team, then we would like to meet you.About Hyatt Regency and Hyatt House ManchesterHyatt Regency and Hyatt House Manchester is two world class hotels in one building with 328 rooms. Hyatt Regency is an inviting upscale hotel featuring beautiful rooms and suites, an exclusive Regency Club Lounge as well as a high-spec gym plus conferencing, meeting and business facilities. Whereas Hyatt House Manchester offers modern suites, fully equipped kitchens and complimentary laundry facilities making it a luxurious, yet true, home-from-home experience.At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the Hyatt family which has 1100 hotels in over 70 countries and is recognised as a UK Great Place to Work Company!Next steps: Apply today for this Senior Group & Events Planner role and start your journey with Hyatt Hotels!

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