Job DescriptionTQR is seeking a field-based engineer for the installation, servicing, and maintenance of automatic entrance systems. Working across a wide range of manufacturers and technologies, delivering high-quality solutions to clients.The Service Engineer is responsible for the installation, servicing, and maintenance of automatic and industrial doors across the Midlands area. The role requires a high level of technical competence, the ability to work independently, and strong communication skills to interact with clients and internal teams.
Salary: OTE of £60,000+ per annum.
Standby and call out enhancements.
Company Vehicle, iPad, and Tools Provided.
Annual Leave: 25 days plus 8 bank holidays (33 days total).
Enhanced Family Leave Policies (subject to qualifying period).
Life Assurance: 2x annual salary.
Private Medical Insurance and Medical Cash Plan.
Employee Assistance Programme.
Access to Digital GP and Online Wellbeing Resources.
Key Responsibilities
Install, service, and maintain automatic and industrial doors in line with relevant industry standards.
Diagnose faults and recommend appropriate solutions to customers.
Work on a variety of manufacturers' products, including both electronic and mechanical systems.
Complete all required documentation and reporting using company systems (e.g., iPad).
Always maintain a high standard of customer service and professionalism.
Participate in the on-call rota and work overtime as required.
Person SpecificationEssential:
Minimum of 2 years' experience as an automatic door engineer.
EN16005 or BS7036 qualification.
Valid CSCS card.
IT literate, with experience using Excel, Outlook, and customer portals.
Experience using tablets (e.g., iPad) for job management.
Strong fault-finding and diagnostic skills.
Good communication skills with both internal and external stakeholders.
Desirable:
Experience with industrial doors.
IPAF licence.
If you’re interested in this very exciting and rewarding position that comes with some excellent benefits then apply today or call Jamie in the Exeter office for a confidential chat. 07498 228 062 (message at w/ends)Please note: By applying for this job advert at TQR Exeter Ltd you are giving permission under the data protection act known as GDPR (General Data Protection Regulation) to share your personal data with our third-party clients.
