Engineering Sales/ Customer Support
- Woore, Shropshire
- £24,500-26,500 per year
- Permanent
- Full-time
Working Pattern: Full-time, Monday to Friday
Salary: £24,5000 - £26,5000 DOE
Sector: Engineering Sales / Customer ServiceBring your technical know-how and customer care skills together in a role that blends engineering expertise with first-class client support.We’re looking for a motivated and solutions-focused individual to join a busy sales support team, helping customers get the right products for their needs while ensuring every interaction builds lasting relationships. If you’re confident working with technical products, enjoy problem-solving, and like being at the heart of a fast-moving business, this could be the opportunity you’ve been looking for.What you’ll be doing:
- Preparing accurate, timely quotations tailored to customer requirements
- Advising on product selection to ensure the best fit for each project
- Building strong relationships with clients to encourage repeat business and loyalty
- Liaising with internal teams, area sales managers, and stakeholders at all levels
- Monitoring sales margins to maintain profitability
- Feeding back market insights and trends to support future planning
- Using CRM and other software tools effectively to manage data and processes
- Coordinating with procurement to ensure products meet required standards
- Identifying personal training needs to support career development
- Previous experience in a sales support, technical sales, or customer service role (ideally within a manufacturing or engineering environment)
- Understanding of pumps, pipework, or pressure systems is advantageous
- Strong communication skills – written and verbal
- Competent in Microsoft Office and confident using software systems
- Organised, with the ability to prioritise and manage multiple tasks
- A proactive approach to spotting new business opportunities
- A flexible, team-oriented mindset with a willingness to learn
- Full in-house product training to expand your technical knowledge
- Supportive team environment with a focus on collaboration
- Opportunities for career growth within a well-established business
- Free on-site parking
- The chance to work with quality products that are manufactured in-house