Customer Service Assistant

Tenpin

  • Cheshire
  • £8.60-11.44 per hour
  • Permanent
  • Part-time
  • 16 days ago
Come join our fantastic team.We love to entertain! It’s in our DNA!... and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!!The RoleAs a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks.You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.Skills You Need
  • Full of determination, enthusiasm, and be able to work in fast-paced environment
  • A nothing is too much trouble attitude
  • Able to provide high levels of customer service and have strong communication skills
  • Fully flexible around working pattern (evening and weekends will be required)
  • Be approachable and helpful
  • Be organised and able to multi-task
  • A strong team player
Our Fantastic Benefits
  • Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors
  • Free Bowling for family and friends
  • Free Food (when working 6 hours or more)
  • Enhanced Maternity, Paternity, Adoption leave
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance – 2 x annual salary
  • Long Service Awards
  • Recommend a Friend Scheme
  • On the Spot Rewards
Career DevelopmentIf you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.What Happens Next?If you are ready to develop your career with us, click apply and complete the short application process (2 mins).About Company: Tenpin Cheshire Oaks has been totally transformed with pioneering technology and innovations to create the entertainment venue of the future. With interactive holograms, an augmented reality climbing wall and a second digital aquarium wall where you can interact with the fish. The centre also has the latest Virtual Reality games to try as well as a Cheshire Oaks escape room. It's the perfect location for groups of friends, family, work or social get togethers. We have the entertainment covered all under one roof and are now serving an entirely great new Cheshire Oaks food menu too. So there's no need to plan your time out, we have everything covered as soon as you walk through the entrance. We can't wait for you to see it.

Tenpin