?? Join this Dynamic Team as an Internal Account Manager in Nottingham! ??Are you ready to take your career to the next level? Do you thrive in a fast-paced environment where no two days are the same? Look no further - we've got the perfect opportunity for you!Position: Internal Account ManagerLocation: NottinghamSalary: £26,000 - £30,000Perks: 25 days holiday + bank holidays, Summer BBQs, Team Events, Yearly BonusWork Week: Monday to Friday, 8am - 4pm / 9am - 5pmThis is not just another company - they are a tight-knit team dedicated to delivering top-notch service to their customers. They believe in working hard, playing hard, and celebrating success together. With a focus on innovation and customer satisfaction, they are leading the way in their industry.What You'll Do:As an Internal Account Manager, you'll be the backbone of the customer service and inside sales team. You'll work closely with external customers and internal stakeholders to ensure we're delivering exceptional service and support at every turn.Here's a taste of what you'll be up to:? Proactively contact "General Account" customers to anticipate future demand? Correspond directly with customers to address inquiries and provide assistance? Support our external Account Managers across the globe with day-to-day operations? Respond promptly to customer inquiries and assist with complaint resolution? Process orders, invoices, and credits with precision and efficiency? Obtain, evaluate, and process all relevant information to handle product and service inquiries? Provide accurate pricing and delivery information to customers? Perform customer verifications and set up new customer accounts as needed? Manage customers' accounts within our ERP system with meticulous attention to detail? Keep thorough records of customer interactions and transactions? Communicate and coordinate effectively with all departments to ensure seamless operations? Follow up diligently on customer inquiries to ensure satisfaction? Uphold the good reputation of the company through your professionalism and dedicationWhat You Bring:?? Exceptional communication and interpersonal skills?? Proven experience in customer service or inside sales?? Strong organisational abilities and attention to detail?? Ability to thrive in a fast-paced environment and multitask effectively?? Proficiency in Microsoft Office and experience with ERP systems preferred?? Commitment to compliance with safety rules and policiesIf you're ready to make your mark in a dynamic and supportive environment, we want to hear from you! Apply now and join us on our journey to success. Your future starts here! ?? Contact us on 01234 413 413 for further information.Thank you for your interest in this vacancy, which is being advertised by?Siamo Luton,'who are acting as an employment agency / business.One of our Recruitment Specialists will now review your application. Due to the high volume of applications?Siamo Recruitment'receive, it is with regret we are unable to respond to all candidates directly.
