Hearing Aid Audiologist (Dorking)
Amplifon
- Dorking, Surrey
- £40,000 per year
- Permanent
- Full-time
- Basic salary from £35,000 based on experience
- Uncapped Variable Pay
- Company Car OR Car Allowance of £3,000
- Your own store on Dorking high street
- 25 days holiday (plus bank holidays)
- Employee Assistance Program
- Auto-enrolment pension
- Private dental & healthcare after probation
- Employee benefits (discounts, savings and more)
- Potential to move into training roles or Area Manager positions
- Possible relocation assistance of up to £2,000 for candidates willing to relocate
- You will also be eligible to apply for both Private Dental and Private Medical Insurance after successful completion of your probation.
- Administering hearing tests, assessing client needs and informing them of the options available to them.
- Providing an aftercare service in line with the Amplifon aftercare programme.
- Managing the clinic with the support of a Customer Care Coordinator, including staff management.
- Ensuring that the team provide a professional, courteous and high-quality service.
- Delivering a positive Amplifon customer journey experience that exceeds expectations.
- Act as a role model for Amplifon by developing and maintain strong relationships with various stakeholders including colleagues, local community and other clinicians.
- Ensuring that all internal and legal are compliant with guidelines.
- Ensuring that at all times the clinic diary is planned to meet commercial objectives and customer needs.
- Deliver all KPIs to planned levels and address areas of underperformance with timely action plans.
- Registered Hearing Aid Dispenser with the HCPC
- Exceptional standards of customer care and service
- Commercial sensitivity
- Strong computer literacy
- Action orientated
- Strong analytical and judgement ability
- Effective communication style
- Numerate
- Organised and efficient with time
- Drive and tenacity
- Full driving license
- Proven commercial experience