Housekeeping Supervisor

The Athenaeum

  • London
  • £12,030 per year
  • Permanent
  • Full-time
  • 15 days ago
About Us:At The Athenaeum, we take pride in our commitment to being creative, ambitious, respectful, and ethical in everything that we do. Our mission is to provide an exceptional experience for our guests that reflects these values, and we are seeking a Housekeeping Supervisor who shares our passion for delivering 5-star service and working collaboratively as part of a dedicated team.Key Responsibilities:1. Exceptional Service:
  • Provide an outstanding experience by delivering fast, friendly, and attentive service to our guests.
  • Ensure guest rooms and areas are cleaned to the highest standards and checked.
2. Team Collaboration:
  • Work together as part of the team to foster a culture of collaboration and continuous improvement.
  • Work closely with housekeeping, maintenance and front of house staff to ensure seamless coordination of rooms service.
  • Assist in training new team members and maintaining a positive, cohesive work environment.
3. Creativity and Ambition:
  • Embrace our commitment to creativity by finding innovative solutions to meet and exceed our guests' expectations from their first interactions with us.
  • Further the ambition of our brand by contributing to a team and a culture that ensures we reach our goals of exceptional service and achieve external recognition by our guests and industry peers.
4. Respect and Ethics:
  • Treat all guests, colleagues, and booking agents with respect and courtesy, embodying our values of being respectful and ethical.
  • Adhere to ethical guidelines and company policies, ensuring the highest standards of integrity and professionalism.
Person Specification:Essential:
  • Good organizational skills
  • Good English language, verbal and written
  • Self-motivated
  • Well-presented
  • Team player
Desirable:
  • IT skills
Benefits:
  • Competitive salary and gratuities
  • Work/life balance – 40 hours per week
  • Health, dental, and retirement benefits
  • Wellbeing financial support
  • Ongoing training and development opportunities
  • Employee discounts and dining & stay privileges
  • A supportive and inclusive work culture
If you are passionate about delivering exceptional service, living our values of being creative, ambitious, respectful, and ethical sides, and you thrive in a team-based environment, we want you to join our dedicated team at The Athenaeum Hotel & Residences as our newest Housekeeping Supervisor. Apply today and be part of an exciting journey in the hospitality industry.The Athenaeum has been family-run since the 1990s and could not be more committed to its famous five-star service.An independent spirit remains at the heart of the hotel, where it continues to welcome everyone as VIPs and to make their stay individual.

The Athenaeum